The New Sunset Hotel, Blackpool

77/81 Albert Road, Blackpool, FY1 4PW 0

In the heart of Blackpool, a few minutes on foot from the Blackpool Tower, Winter Gardens and Opera House, this hotel's friendly staff offer you a warm atmosphe... more

 

£ Kamers vanaf £50 per nacht
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6/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
5/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
4/10 Functioneren van het personeel
6/10 Algemene indruk
6/10 Algemene prijs/kwaliteitsverhouding
  • 2/10 Anonymous ( Vriendengroep - volwassenen) 

    op  15 december 2009

    "the stay in the new sunset hotel was horrible.i will not recommand this hotel to anyone." (108643778)

    booking online was very easy and convenient and i liked most the map and the location where every hotel is situated.

    on checking in the hotel was closed.my whole family and myself waited outside in the freezing cold for 40minutes ringing the bell and as well called the owner with overseas charges twice and he was hesitant what to do! the hotel room was extremly small with very very shabby furniture.the wooden floor did alot of noise and the tv never worked eventhough we talked to the owner several times,he just ignored us.the kids wanted to watch tv but for the whole 3 nights the tv never worked. regarding cleanliness-its a whole disgrace-carpet was full of dust,the mugs were stuck on the plastic filty tray,the duvet was soiled and cobwebs everywhere including the bathroom! regarding breakfast-oh yes this is funny!one day you are served baked beans the next day they dont have baked beans!the last day having our breakfast we asked for some toast and he the owner told us that he ran out of bread!funnily enough there were only 10 people staying in the hotel that day and he ran out of bread! that same time during the breakfast,after 5 minutes,i went looking for the owner to ask him about checking out,and guess what! he was in the kitchen with a whole big bread loaf doing toast for himself!! the hotel owner being a lier to his own customers infront of their own eyes! unbelievable! on checking out i asked if its possible to keep one suitcase downstairs, just to grab some things from the shopping mall and be back in less than one hour,rather than going to the shopping mall with 2 kids,3 bags and a suitcase.his answer was "No,we are closed"! what a hospitability!

  • 9/10 Anonymous ( Groep collega's) 

    op  12 augustus 2009

    "not the best of rooms, but for the price we cant complain" (107406803)

    friendly good breakfast

  • 4/10 Patricia ( Volwassen paar) 

    van Cork , IE  op  10 augustus 2009

    "the hotel had taken 49 from the credit card - when we arrived had a change of plan and needed to leave a day early - we explained this but the manager said that the full amount would be taken from the credit card - " (108490163)

    good breakfast - close to beach

    small lounge - money taken in advance

  • 7/10 Esther ( Groep collega's) 

    van Wishaw , GB  op  19 juni 2009

    "basic needs" (107518331)

    basic needs

    should have entertainment

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Vriendengroep - volwassenen) 

    op  26 mei 2009

    "good" (107810298)

    town centre cheap polite personnel

    bad smell small room

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Rachel ( Groep collega's) 

    van Bourne , GB  op  2 december 2008

    "For what we paid for and what we needed the hotel was ideal, the only down side was the cold shower (it was November/December when we went so it was quite cold).The staff were friendly and helpful and provided a good customer service level and we completly got our money's worth. Twenty five pound each for two nights was brilliant, the rooms were basic but it was alot better than what I expected for the price.I would go back again as its near to all the attractions and there was even breakfast included!" (107949215)

    For the price we paid we had a very clean room and got our money worths

    The shower was not too brilliant as there was no hot water and it drizzled out.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  5 augustus 2008

    horrible smell in lift,horrible damp smell in hotel,alot of noise very late at nite,not what we were expecting

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Veronica ( Volwassen paar) 

    van Newry , GB  op  27 augustus 2008

    "very pleasant" (108087998)

    very central everthing within walking distance

  • 5/10 Anonymous ( Jong paar) 

    op  2 mei 2008

    The breakfast was great, and very fast service for breakfast as well.

    The room was small the shower had no hot water, the window did not fit properly therefore it never closed, to start with the t.v never work, and our lightbulb was broke,

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Philip ( Vriendengroep - volwassenen) 

    van Blackwood , GB  op  29 oktober 2008

    "Enjoyable" (107391316)

    Friendly staff, cleanliness

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Anonymous ( Ander) 

    op  12 juni 2008

    "If you have any expectations or this is a special occasion, this hotel could be disappointing. As the organiser of the group who stayed, I was totally embarrassed that I'd arranged for the others to stay here." (97554035)

    Breakfast ok. Night porter was kind, but his lack of English was a bit of a problem.

    Two of group had to change rooms due to lots of damp & mould and a broken mattress. Had to ask for assistance to get TV working as it had a coinbox attached and needed a folded-up piece of paper in a groove to turn on the power! Two of the rooms had to ask for assistance to turn on the shower - mine because the shower dial just spun around and you had to turn the water at the pipe before the shower to get it running. From my room, I could hear EVERYONE opening & closing doors on my floor (kept having to look at the room door as each time it sounded like someone was entering my room), plus could hear all those walking up and down the stairs, which resulted in 2 sleepless nights. Whole hotel needs a revamp - simply not good enough - guests expected to make do with broken fixtures and fitting instead of hotel simply being in good order. Bar area smelt of very strong cooking smells on arrival, so no encouragement to sit in bar. On the Saturday night, extremely loud music was played from the bar - couldn't see anyone in the bar requiring this music - but it boomed through the whole hotel - just grateful it stopped at 1am.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 George ( Solo vakantieganger) 

    van Oldham , GB  op  25 juni 2008

    "excellent,really enjoyed it and would certainly stay there again." (99076046)

    excellent food and staff who could not do enough for you.really comfortable bed.

    room could have done with an extra chair in it

  • 9/10 Hazel ( Volwassen paar) 

    van Carlisle , GB  op  7 februari 2008

    "the stay was lovely, the staff are so helpfull and friendly,i would defnatly stay there again," (97219844)

    it was so near to the town center, so handy for every thing..

    the hotel could do with abit of a decor,

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Volwassen paar) 

    op  2 april 2008

    "Very helpful staff, easy to request a room change and this was done quickly but just a bad start to our break. Located on a very noisy street so not suited to families." (97698832)

    very basic, curtains falling down in bedroom.

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Jong paar) 

    op  19 maart 2008

    it was handy and had everything we needed

    cleanliness could be a bit better

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  16 januari 2008

    "A generally good experience. Hotel is conveniently located in the centre of Blackpool,within walking distance of amenities and attractions." (97107263)

    Roomy and clean, with all new fittings in bedroom. Excellent service by hotel staff.

    4 van de 5 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Volwassen paar) 

    op  21 februari 2008

    "This hotel was a bit disappointing it was extremely cold room was small and very basic a bit run down looking. The staff were nice and the food was good." (97787081)

    staff friendly and good breakfast

    it was run down and extremly cold

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  7 november 2007

    "this hotel really is a tip ! the place was cold, dirty, and the beds looked like they had been purchased from a 1970's butlins holiday camp they were that old ! The breakfast was a joke, overly greasy and they didnt have the ability to boil an egg !! Avoid like the plague !!" (97706537)

    very little

    tired dirty building which needs complete renovation

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Angela ( Vriendengroep - volwassenen) 

    van Billingham , United Kingdom;GB  op  22 februari 2007

    "would of liked to have known that the disco wasnt on during winter time, we were all looking forward to that. but amile was great and made the best for us. there was 11 people in our crowd it was for my birthday and i couldnt of wished for a better one. thanks new sunset. will see you again" (99990535)

    was very central for everything. staff could not do any more for us, very friendly people

    couldnt say i disliked anything about the hotel but some decorating and updating would be great

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Tracey ( Jong paar) 

    van Trowbridge , United Kingdom;GB  op  21 maart 2007

    "The New Sunset Hotel was a pleasant hotel and the staff looked after us very, very well. Our room was quite basic, but had most of the amenities that you would expect. During our stay the hotel was quiet, but this was probably because it was out of season." (99207667)

    Friendly service, and very close to the Tower

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Kevin ( Vriendengroep - volwassenen) 

    van Derry , United Kingdom;GB  op  25 januari 2007

    "not bad over all ,great value for money ,late bar 60s 70s 80s 90s music .very helpful when i left my bag behind, sent it straight to the airport no problems." (99513227)

    Staff tryed very hard to accomadate us. Breakfast very good, plenty to eat,Very central,good value for money.clean beds.

    no central heating

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Elaine ( Volwassen paar) 

    van Chelmsford , United Kingdom;GB  op  10 januari 2007

    "Our basement room was dark and dingy and had no heating working at all and was extremeley cold. Room was reasonably clean but in need of decoration. There was a lack of lighting only one dim ceiling light, no reading lights or lamps and a lack of electric sockets. Poorly furnished with one very rickety wardrobe, one bedside cabinet and one chair. Bed was reasonably comfortable although slightly lumpy. The bathroom was so small that its use required gymnastic ability! However as it was absolutely freezing in the bathroom it was too cold to use this room and we were unable to shower. Communal areas were in need of cleaning and there was broken glass in the corridor near our room. Staff tried to be helpful and when we complained about the lack of heating supplied us with an open bar electric fire which did help slightly although as soon as it was turned off the room was freezing again. The dining room was clean and nicely decorated but again had no heating working and was very cold. Food was acceptable and there was plenty of it but served at one huge table. Overall we felt it was very poor value for money and would certainly not recommend it." (99152857)

    Main problem was that there was no heating and as our stay was in January it was absolutely freezing

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  11 januari 2007

    "Over all the hotel is fine,id say be better in summer when warm and full of people.Its a basic hotel but comfortable.we went in early jan when season was quiet. The owner made our stay very nice and he is a very good host.He even waved us off in the taxi and called my son by name.my little boy loved him...he had a personal touch.He couldnt have been more helpful to us.Thanks to him. Just get a hairdryer in for the girls ok..my hair was a mess ha ha!!" (99835097)

    The owner was a gem..really friendly and helpful.went out of his way to help us.He also had great time for kids and played with my little boy.The breakfast was fresh and tasty.And the beds were soft and comfy.

    I would have liking a shower,there was a bath which pleased my son but I like to have a shower and no hairdryer or shampoo but we got by,Also the door didnt lock from inside and always feel safer when I can click the lock at night.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  10 januari 2007

    Basic adequate for a short stay and central

    No non smoking areas, there was even a member of staff smoking on one occassion that we returned to the hotel

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Sarah ( Ander) 

    van St austell , United Kingdom;GB  op  15 januari 2007

    "This family run hotel will do everything in their power to make your stay here as enjoyable as possible. This is the most hospitable friendly hotel i have ever stayed in. Although cheap and a lower graded hotel the service is second to none. If you want cheap cheerful with a helpful friendly atmosphere this is the place to stay!" (99960848)

    It was warm and the bed was Clean. Plenty of tea and Coffee.

    Decor could do with a little upgrading.

  • 6/10 Anonymous ( Familie met jonge kinderen) 

    op  15 november 2006

    closeness to the wintergarden and shops

    lack of bar and evening dinner options

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 David ( Vriendengroep - volwassenen) 

    van Crumlin , United Kingdom;GB  op  27 april 2007

    "this place met the needs of a few lads on a footy weekend, clean sheets on the bed ,hot water when required more than ample breaky and friendly staff not a dirty hole but could do with a decor and is ideally situated for the nite life in vacinity of central to north peirs,,,,,,, cheers ladz" (99026805)

    hotel staff where very attentive

    we had to wait until 2 pm to check in even though there was nobody else staying there

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Alex ( Solo vakantieganger) 

    van Bedworth , United Kingdom;GB  op  2 november 2006

    "I read enough reviews on the internet to know what the hotel was like, and knew what to expect from it. Hotel - was central to the town. Staff - pleasant and helpful. Room - was good enough for my needs. Food - good choice served for breakfast, and served between 08:00 - 09:00 this was good." (99087788)

    Access to the town and other areas of interest

    Bed was a little on the hard side

  • 8/10 Anonymous ( Ander) 

    op  24 oktober 2006

    "Overall we stayed in this hotel as a party of 5 - one double room and one triple room - the triple room actually turned out to be 2 double connecting rooms which was good. Both rooms were ensuite with good shower facilities. The rooms were small but clean. I would say this hotel was excellent value for money if you are just looking for somewhere to stay which is central and clean. Our stay worked out at " (99560373)

    The accomodation was clean and adequate for a 2 night stay in blackpool

    the hotel foyer had a bit of a damp musty smell and was overall a bit dated

  • 7/10 Anonymous ( Vriendengroep - volwassenen) 

    op  20 oktober 2006

    "PERFECTLY ACCEPTABLE FOR GROUPS OF PEOPLE ON THE MING, I WOULDN'T BRING MY FAMILY THOUGH. NEEDS BRINGING INTO THE 21st CENTURY (FIXTURES, FITTINGS etc)" (3304323577)

    GOOD LOCATION, NICE STAFF

    NEEDS MODERNISING

  • 4/10 Anonymous ( Vriendengroep - volwassenen) 

    op  4 januari 2007

    "Considering that this was quite a large hotel, we thought it would of been alot more up-to-date. Our rooms looked liked they hadnt been decorated since the 1980's! The hotel smelt damp. The room which I stayed in had a hole in the ceiling, a bath with black burn marks in it with no hot water and no shower. I dont think we will be going back there again in a hurry." (99400400)

    The hotel was just a short distance from the town centre.

    The rooms were small, damp, no hot water in 2 out of 4 rooms, and the beds were hard!

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Adam ( Vriendengroep - volwassenen) 

    van Belper , UNITED KINGDOM;GB  op  31 augustus 2006

    Breakfast & glow-up kettle!

    Cold shower.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 J ( Familie met jonge kinderen) 

    van Bishop auckland , United Kingdom;GB  op  31 augustus 2006

    "Overall the accomodation was not worth the money and would not recommend anyone to stay here. The breakfast was ok but the cornflakes and orange juice was ration portions." (3305222572)

    nothing, bedroom smelled of urine. Hole in bedroom ceiling which when it rained it came pouring through the roof onto the bed during the night had to get up and move the bed.

    everything. It smelled mouldy and unclean both myself and my husband have got cold due to stopping in the damp smelly room.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  26 juli 2006

    "the accommodation was overall good.it was more for people wanting to have fun then young families. the doors were open all the time and there was always people outside to chat to which was good. the food was nice minus the mushrooms. the meals were good value for money. i would defo recomend it for people wanting to have fun. ohh there was also a disco downstairs which was opened which was ace with a pool table too. everyone was friendly." (3304568235)

    friendly people nice food open 24/7 cheap

    no shower

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Annette ( Familie met jonge kinderen) 

    van Larkhall , United Kingdom;GB  op  21 juli 2006

    "after confirming with this hotel that it catered for young children and did not take bookings from parties of young adults of the same sex i was happy to book our weekend break.on arriving at the hotel i was dismayed to discover a number of young parties obviously there for a fun weekend!!.On being allocated our adjoining family room i discusted to find dead insects over the bathroom floor and dirt in the childrens bedroom, it looked as if the room had not been used or cleaned for a very long time, needless to say i demanded a full refund as niether myself or my children could stay in a hotel of this standard.the only positive comment i have about this hotel are that the staff were obliging and could not have been more helpfull." (3304810713)

    nothing

    unclean

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Michelle ( Vriendengroep - volwassenen) 

    van Bathgate , United Kingdom;GB  op  20 juli 2006

    "Good sized room, decor could have done with updating. Bedroom was cleanish but bathroom was not. Room was quiet and we were not disturbed during our stay. Good location and staff did well to help with difficulties, however many were foreign and could not understand English well, but they did do their best and problems were sloved quickly. Housekeeping would knock then barge into the room, without waiting for the door to be answered. Why bother knocking if you are just going to barge in anyway?" (3305025127)

    very friendly and helpful staff.

    No shower, hot water tank needed two hours to heat enough water to heat bath. The water came out with black bits in it. The bathroom needed a good clean.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Familie met jonge kinderen) 

    op  25 augustus 2006

    "Had booked what I though to be two connecting rooms with en suite facilities as opposed to what was in fact two tiny rooms, accessed from one door only one of which had en suite facilities (with shower that didnt operate properly)." (3305147876)

    location

    Cramped rooms in need of upgrading, poor facilities in general did which did not accommodate families.In addition lack of electrical plug points and no smoke alarms.

  • 4/10 Anonymous ( Familie met jonge kinderen) 

    op  23 augustus 2006

    "Hotel adequate for 2 night stay. If staying longer, I would have preferred another hotel." (3305191973)

    Central location

    Lack of parking facilites at hotel.

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  28 juni 2006

    "Would never stay there again, probably okay for same sex groups having a boozy weekend, but certainly not families. The only good point is that the staff were very friendly and helpful so have no issue with them. We were on the 3rd floor and the lift didn't work on the last day so we had to carry all our luggage down the stairs. Next time I book to stay in Blackpool I will make sure the hotel/guest house only caters for couples and families, would never make the same mistake again." (3304450630)

    Nothing.

    There was a used baby wipe, a false nail and a cigarette stub under the bed, the bath was unclean and had an insect in it. I booked 2 other rooms for friends and they were also kept awake by noisy parties on the 2nd floor. There were 2 rooms of noisy male/female groups next to us, who kept us awake most of the night on both nights, and a there was a strong smell of drugs drifting into our room on one occasion.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

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