Aston Hotel - Dumfries, Dumfries

The Crichton Bankend Road, Dumfries, DG1 4ZZ 3

Located on the wonderful 100 acre Crichton Estate and adjacent to Easterbrook Hall and Conference Centre, Aston Hotel Dumfries blends state of the ar... more

 

£ Kamers vanaf £50 per nacht
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9/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
9/10 Uw kamer
9/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
9/10 Functioneren van het personeel
9/10 Algemene indruk
10/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Maureen ( Familie met oudere kinderen) 

    van Runcorn , GB  op  17 augustus 2009

    "Location was perfect. Staff were friendly an really helpful." (107682366)

    Staff realy helpful, room was clean and the hotel in genera was maintained to a good standard.

    There was no tea or coffee in the room, we had to go downstairs to get it, also no lesiure factilites and the breakfast was not to the standard i would expect.

  • 9/10 Anonymous ( Jong paar) 

    op  21 juli 2009

    Friendly staff Free wireless internet clean & modern rooms lift to floors for luggage. Lots of car parks right outside (all free)

    Difficult to find in the town, not on the GPS. Told a booking was available at the restraunt but it was in an overflow room (which we weren't told about) which was very sterile & lacked atmosphere, was similar to a day room in a nursing home! The other 3 couples all made a coment as well. Fire alarm went off on the sunday morning, no staff gave instructions or reassured guests it was a false alarm.

  • 8/10 Angela ( Volwassen paar) 

    van Swanley , GB  op  20 juli 2009

    "Pleasant" (108949947)

    Relaxed and Friendly.

    Noisy at times.

  • 9/10 Michelle ( Jong paar) 

    van Livingston , GB  op  14 juli 2009

    "Although there was a wedding happening when we stayed, we did not feel any less welcomed by the staff. Also, never heard any noise at all from the wedding party itself." (108112982)

    Reception staff very friendly and helpful. Breakfast excellent. Room very modern decor. Blackout curtains most effective. Beautiful, quiet location on the outskirts of town.

    If you want to go into town, it costs around £4 by taxi. Perhaps we could have walked, but weather not great.

  • 9/10 Anonymous ( Groep collega's) 

    op  2 juli 2009

    overall we enjoyed our stay there and enjoying their beauitful ground

    Just one of the staff need a bit more experience how to communicate with people who are Deaf

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  25 juni 2009

    "Excellent!" (107719803)

    Great service, great room

  • 9/10 Geoffrey ( Solo zakenreiziger) 

    van Coventry , GB  op  12 juni 2009

    "I would return, but my expectations of the restaurant service have been dented" (107666719)

    The service in the restaurant was very slow and i felt that I was more of a nuisance than a valued guest. The food was good.

  • 8/10 Helen ( Solo zakenreiziger) 

    van Swindon , GB  op  2 mei 2009

    "Very good." (107771933)

    Very pleasant hotel, good breakfast and close to the hospital where I was working.

    Two lamps did not work in my room - I left information about this in the room.

  • 9/10 Alex ( Vriendengroep - volwassenen) 

    van Carluke , GB  op  8 april 2009

    "Fair" (107454933)

    Cleanliness

    Poor Bar area/service

  • 9/10 Keith ( Solo vakantieganger) 

    van Southend , GB  op  3 maart 2009

    "good" (107846531)

    Good value great location enjoyed my short stay. The hotel I found relaxed in atmosphere and the staff happy to help.

    none

  • 7/10 Luigi ( Vriendengroep - volwassenen) 

    van Roma , IT  op  3 januari 2009

    Tranquillo

  • 10/10 David ( Solo zakenreiziger) 

    van Lossiemouth , GB  op  16 oktober 2008

    "Excellent but short overnight stay" (107622725)

    Excellent value for money

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Kevin ( Solo zakenreiziger) 

    van Alvechurch , GB  op  12 oktober 2008

    "Not very good - would not return" (107982712)

    Excellent check in receptionist

    Staff other than receptionist were poor. Breakfast was appalling. Food was left out to dry out and was inedible. Breakfast staff was particularly poor. Heating bed room was inadequate. No trouser press (very important for business travellers)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Audrey ( Volwassen paar) 

    van Tyne and wear , GB  op  1 juni 2008

    "the web site described the hotel perfectly well" (97838825)

    everything hotel, grounds, staff.

    only objection shortage of towels only one bath and one hand towel

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Jonathan ( Vriendengroep - volwassenen) 

    van Fo tan , HK  op  14 juli 2008

    "Would have stayed longer if had more time in Dumfries - environment was excellent and hotel a good base, despite being somewhat out of town" (97627051)

    Efficient and friendly staff, well laid-out rooms, good environment

    Located far from centre of town

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Erika ( Volwassen paar) 

    van Huntly , GB  op  24 mei 2008

    "We enjoyed our stay, we were comfortable, relaxed, the meals were great. We would visit again." (97473288)

    It was very clean and very friendly, the staff also was very efficient.

    Just the colour of the extention.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 J ( Volwassen paar) 

    van Newcastle, staffs , GB  op  21 april 2008

    "Excellent holtel, but would recommend eating out. Restaurant serves 'Pub Sunday Lunch' food at expensive holtel prices." (97846191)

    Good value for money

    Let down by poor restaurant

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Thu ( Jong paar) 

    van Leeds , GB  op  11 augustus 2008

    "everything it was excellent" (107153949)

    the breakfast was very good food , nice decor and the bathroom very clean and modern look .

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 juni 2008

    "very acceptable" (97201306)

    Staff helpful Good food Hotel grounds very good

    any points were taken up by staff at the time

    4 van de 5 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Janice ( Volwassen paar) 

    van Currie , GB  op  2 april 2008

    "This is a lovely hotel in nice grounds. Good contrast between the modern rooms and original building. Very clean, with nice friendly staff. Would stay here again." (97106490)

    Very clean, modern hotel.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Timothy ( Volwassen paar) 

    van Addlestone , GB  op  7 juni 2008

    Excellent value and quality

    3 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  10 april 2008

    Its situation for the Easterbrook Hall where we attended a wedding.

    Due to the amount of weddings the hotel was very busy and breakfast was very chaotic we were pushed into a room away along a lobby which was not properly set for breakfast and forgotten about. It was poor considering the cost of the hotel.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Alexander ( Volwassen paar) 

    van Carluke , GB  op  5 maart 2008

    "Hotel was very nice staff were very friendly and over all a nice hotel however felt availability of bar was to restictive." (97187489)

    Clean and friendly

    Bar closure to early and no availability for late drink if required

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 David ( Solo zakenreiziger) 

    van Lossiemouth , GB  op  23 maart 2008

    "Just wish there were more hotels of this standard throughout Scotland." (97682070)

    Excellent sized room with brilliant shower cabinet.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 juni 2008

    "Overall staying at the Aston was a good experience We have stayed before" (97273943)

    Clean, bright atmosphere in hotel, corridors and room. Accessibility of rooms from car park good Artist was not given credit for prints on walls that I could see which was apity

    Service at dinner on first night could have been improved. Had to ask twice for water with meal. Service was slow and staff indifferent.

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Rachel ( Jong paar) 

    van Birmingham , GB  op  5 maart 2008

    "I think that the staff at Aston are extremely friendly and polite and they even remembered me from the last time I stayed. The rooms were very spacious, clean and comfortable and I would highly recommend staying at Aston." (97150015)

    Spacious and clean.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Jong paar) 

    op  27 februari 2008

    "Overally very pleased with booking, checkin, rooms and standard of hotel, nothing to add." (97056660)

    Very good check in, plus standard of rooms very high. Generally very nice atmosphere within hotel.

    Nothing really...could not find hair dryer so not sure if one supplied.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Ilyas ( Solo zakenreiziger) 

    van Blackburn , GB  op  8 maart 2008

    "I would like to see some bottled water in the room as I need to take medication and am not keen on drinking tap water." (97206651)

    I stayed in the Superior bedroom , very spacious,huge bed,very clean bathroom and shower.

    very small tv and the channels I tried to view were fuzzy not clean sharp picture.

  • 8/10 Anonymous ( Jong paar) 

    op  1 februari 2008

    "both my wife and i thoroughly enjoyed our stay, the food was of good standard and the portions generous,our room was very clean and comfortable.only complaint we had was on returning home to read the SUNDAY MAIL and see we could have had two nights for the price of one." (97517004)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Stephen ( Jong paar) 

    van Hexham , GB  op  6 februari 2008

    "From the moment of check in, which was handled very professionally and in a courteous manner by the receptionist, to check out I was very pleased with the stay. The Hotel is of a very high standard and excellent value for money. When in the area again I will definately re book if possible." (97379633)

    Overall standard of accommodation was excellent. Very clean and eveything in working order and of a high standard. Lovely hotel.

  • 9/10 Brian ( Volwassen paar) 

    van Dumbarton , GB  op  2 februari 2008

    "My family and myself worked at the Crichton hospital for many years and know the grounds. It is excellent to stay in nice surroundings and accommodation and be able to get excellent food without having to look for a resturant" (97967383)

    good value for money

  • 10/10 Anonymous ( Jong paar) 

    op  24 januari 2008

    "The initial checking in process was very smooth, despite the large amount of wedding guests that were arriving. The room itself was very clean, modern and spacious, and had more than adequate facilities. The only downside was that on the first night, with the large amount of guests staying for a wedding, the bar was rather full as there was not a huge amount of room. The booking process online was quick and easy, and overall the stay was enjoyable with no problems." (97913674)

    Clean and modern room with friendly and helpful staff.

  • 10/10 Anonymous ( Groep collega's) 

    op  25 november 2007

    "Overall this hotel is excellent value. It is comfortable, quiet and clean, has an excellent restaurant serving a variety of fare and the staff are very friendly. The choices available for breakfast are an added bonus. If I meed to stay in the area again, I would definitely make this hotel my first choice to stay at." (97444305)

    Flashing of the fire alarm. Maybe the light could be screened in? No heating in the corridors.

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  18 oktober 2007

    "As a regular business traveller I must say that this is the best hotel I have stayed in for a long time. Everything was clean, looked new and in working order. The staff cannot do enough for you and the food is excellent, especially the breakfast! The hotel is a little out of town in nice surroundings - that is why I chose the Aston. My stay was quiet and restful, just as I like it." (97310707)

    Google search

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Michael ( Solo zakenreiziger) 

    van Glasgow , GB  op  13 oktober 2007

    Standard of rooms very high, and the quality of fixtures and fittings very good. The overall setting and the refurbishment of the older element of building and the connection into the new block very well done. Overall good hotel accommodation.

    This was my 2nd time in the hotel, and on both ocassions I have found the food service lacking. The first time I stayed all solo travellers were set up in a row for our meal - which made us look as though we were observing all the other diners! The second time I ate in the bar; food was delivered in a hasty manner and with no condiments. Staff were so rushed that I never got the chance to ask for any before I finished my meal. This aspect of the hotel needs to improve as it is really letting the whole experience down.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Derek ( Volwassen paar) 

    van Carfin , GB  op  9 oktober 2007

    "room excellent , dining/ breakfast area cramped" (97144031)

    Very clean and modern , big bed

    long wait at check in , breakfast time very busy crowded area

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 David ( Groep collega's) 

    van Lossiemoith , GB  op  22 oktober 2007

    "Excellent hotel and very convenient for Dumfries Royal Infirmary. Minor beef that the free WiFi is not avialable in all rooms due to strength of signal but would not stop me staying again." (97446183)

    Excellent big rooms with all amenities

  • 10/10 Anonymous ( Volwassen paar) 

    op  3 oktober 2007

    "This hotel is excellent value for money,good facilities,and staff very helpful,would definetely recommend to anyone." (97091457)

    Spacious,well laid out,and easy to find,helpful staff

    My wife disliked the lighting in the bathroom over the mirror was very dark for make up,hair etc,

  • 9/10 Gregor ( Solo zakenreiziger) 

    van Oban , GB  op  2 oktober 2007

    Very clean and pleasing to the eye. Everything worked. Comfortable bed, and nice and quiet

    Nothing about the accomodation failed to live up to expectations. However on checking in I had to wait ten minutes before any staff appeared. When they appeared they had to inform me they had been to the loo.......... Too much information.

  • 8/10 Derek ( Familie met jonge kinderen) 

    van Carfin , GB  op  16 januari 2008

    "HOTEL IS FANTASTIC AND IF I HAD THE MONEY I WOULD GO EVERY WEEK.FOOD IN RESTAURANT IS GREAT AND A GREAT CHOICE FOR BREAKFAST TOO.GOOD VALUE FOR MONEY TOO" (97504535)

    THE ROOMS ARE LOVELY AND MODERN ,THE BEDS ARE MASSIVE AND THE POWERSHOWER WAS EXCELLENT

    NOTHING APART FROM ONE MINOR FAULT AS THE THROW ON THE BED HAD A FEW STAINS ON IT BUT NOTHING ELSE

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

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