Sheraton Grand Hotel & Spa, Edinburgh

8/10 Algemene classificatie

• 10/10 Anonymous ( Volwassen paar) 

  op  11 augustus 2009

  "We were made to feel very welcome and at ease - not always the case in 'top' hotels - and very much enjoyed our stay." (107440157)

  Excellent 'meet and greet'. Very good concierges who dealt efficiently with parking and baggage. Staff in The Terrace were extremely smartly dressed, helpful and quietly efficient - good explanation of how breakfast 'worked'. A wonderful birthday celebration in Santini.

  Vond u deze beoordeling nuttig? 

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  Nee
• 7/10 Jim ( Groep collega's) 

  van Glasgow , GB  op  23 juni 2008

  "It was generally very good, and I only chose the Sheraton as the event was held there, but I do think that for the cost aspect in the future I would stay at a more luxurious hotel and travel down to the event if held there in the future, and I mean by luxurious, that the rooms are more modern and in keeping with what I would expect from a hotel, for instance Le Monde, Ricks, Glasshouse etc.. as I felt the rooms were a bit old fashioned for our personal taste" (97544200)

  It was to attend the Anthony Nolan Ball at the hotel, which was a very well organised event and handled with good care and attention, for the food and general ambience and running of the event

  I found some of the waiting staff to be slow and the fact that some had difficulty being understood by heavy Glaswegian and Edinburgh Accents was not helped, maybe but overall was sufficient. The one thing that I thought was bad was the insistance of a member of staff to constantly check (on repeated occasions) to see if we were residents when using the residents bar at the end of the event, which became quite tedious, to the point we endeded up returning to our room - If an event of this nature is held in the hotel (especially for a Charity) you would expect that the preferental rates would be better/lower - as I booked this on Active as it was cheaper than the stated Event Rate

  1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee
• 6/10 Anonymous ( Familie met oudere kinderen) 

  op  17 juni 2008

  "A bit pricey - thought we would at least get free parking & complimentary access to the spa being a guest!!! " (97925741)

  Hoptel was easy to get to although it did not warn us about the roadworks on the way which had blocked off some roads. Based central so plenty to do around & about. Room & bed was nice & clean. Indoor pool was perfect size & temperature. Staff were excellent & very helpful & polite.

  i thought the room was quite small & basic looking so was the bathroom .. not very 5* looking!!! But the thing that really annoyed me was the lack of information!! I had booked the overnight stay as a surpise Fathers day present so he could relax get pampered & spend time with his 2 year old daughter too. When we went to use the spa the next morning we were then told that the spa had restricted hours for children which were 8.30am-9.30am & 3pm-5pm. Whilst we were due to check out at 12 it was a pointless staty for us as i didnt book just a bed for the night!! However when io had a word woth the manager .. she extended our stay till later taht evening so we could use the facilities.

  1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee
• 9/10 Anonymous ( Volwassen paar) 

  op  27 maart 2008

  the bed was big and very comfortable. hotel is very central and very clean

  the iron in the room burned my wifes blouse as the thermostat did not seem to work in it

  1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee
• 10/10 Tracey ( Jong paar) 

  van Greenock , United Kingdom;GB  op  27 maart 2007

  The roof-top spa was absolutely breathtaking.

  The only very minor complain that I had was that use of the spa was an additional cost when a guest at the hotel.

  3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee
• 7/10 Robert ( Jong paar) 

  van Brentwood , United Kingdom;GB  op  9 mei 2007

  "Our overall stay was pleasant, but the bathroom was dated, poorly ventilated, with a shabby shower curtain and water marks in the sink." (99468780)

  Good location, Very friendly staff, Great food and wonderful Bar !!!

  The bathroom in our room was poorly lit with inadequate ventilation.

  1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee
• 7/10 Julie ( Volwassen paar) 

  van Chatham , United Kingdom;GB  op  2 november 2006

  "The additional cost to use the spa facility - the hotel is pricey enough and I felt that " (99916518)

  the bed was superb

  the bathroom was poor for the standard of the hotel, it appears that the bathrooms have never been upgraded to match the standard of the bedroom and the rest of the hotel

  2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee
• 10/10 Anonymous ( Jong paar) 

  op  23 oktober 2006

  "Thoroughly enjoyed our stay especially the time we spent in the Spa. We will definately be back again....thank you for the care and friendly atmosphere your staff offered." (99397232)

  The accomodation was everything I expected from a Hotel of this quality. Its location is ideal for the centre of town.

  Only a very small point, the en-suit bathroom could do with a slight refurb' or tidying up, probably due to the age of the hotel. But other than that it is very acceptable

  1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee

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