Douglas Arms Hotel, Castle Douglas, Kirkcudbrightshire

King Street, Castle Douglas, Kirkcudbrightshire, DG7 1DB 2

Centrally located within the picturesque market town of Castle Douglas, this former coaching inn dates back to the 1700s. Located near the beautiful So... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Alastair ( Volwassen paar) 

    van Penicuik , GB  op  20 november 2009

    "fair" (108773089)

    breakfast was excellent and well prepared room was clean and bed was comfortable, shower was excellent lounge bar was lovely on Friday evening, with log fire hotel is opposite a really good Indian restaurant and a very short walk from Carlo's Italian restaurant

    heating in room was off on arrival and it was cold and unwelcoming, complained and it was switched on heating was off again on Sunday morning in the room, bathroom was therefore cold and uncomfortable, we were leaving anyway so left it lounge bar was used for a party night on Saturday

  • 6/10 Donald ( Volwassen paar) 

    van Tranent , GB  op  18 oktober 2009

    "Served its purpose and I would use again." (108187082)

    Breakfast was good and staff generally attentive.

    Extractor in room 24 not working. Room very small.

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  17 oktober 2009

    "Short but very comfortable" (108910208)

    Good Food and friendly staff

  • 10/10 Margaret ( Familie met oudere kinderen) 

    van Burnley , GB  op  14 september 2009

    "Good place to stay, very central and family friendly" (108240475)

    The hotel and staff were excellent. They were very helpful with my daughter and her seven month old twins, giving her a large room with plenty of space for cots and an area outside where they could all play. The two meals we had in the restaurant were both excellent using local produce. We would definitelt stay there again.

  • 8/10 Anonymous ( Jong paar) 

    op  8 september 2009

    "Excellent hotel although perhaps a little overpriced." (108267653)

    Comfortable bed, clean bathroom, excellent shower.

    Carpet needed hoovering

  • 9/10 John ( Volwassen paar) 

    van Manchester , GB  op  1 september 2009

    "the location was good, right on the main street,the food was excellent, staff friendly had a lovely time. " (108989902)

    location

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  8 augustus 2009

    habitaciones conforables, restaurante agradable.

    precio, algo caro para ser un hotel rural. No tienen habitaciones familiar.

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 augustus 2009

    "Overall stay at the hotel was great,room,meals, everything was excellent" (108660736)

    I/we could not find any faults with our stay

  • 7/10 Alan ( Groep collega's) 

    van Leeds , GB  op  23 juli 2009

    "ok but would not stop there again because of the above points" (107419934)

    Evening entertainment was very good. Hotel was basic but fine.

    Breakfast was shocking delivered me with Raw smoked haddock for breakfast

  • 6/10 Anonymous ( Groep collega's) 

    op  21 juli 2009

    "It suited our purpose" (107598054)

    Friendly

    Room fairly basic

  • 10/10 Christine ( Volwassen paar) 

    van Chorley , GB  op  21 juli 2009

    "Very pleased - if we were planning a future visit to Ayrshire this would certainly get first call. " (107631965)

    Very pleasant and engaging staff from reception to bar to restaurant. Sirloin steak was delicious!

    TV was poor in terms of content but we didnt have a great deal of need for it

  • 10/10 Anonymous ( Volwassen paar) 

    op  20 juli 2009

    Very friendly & efficient staff, not overbearing but very helpful. Nice atmosphere in the hotel.

  • 10/10 Anonymous ( Groep collega's) 

    op  19 juli 2009

    "First class hotel. " (107335854)

    Excellent food, friendly service.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  3 juli 2009

    Booking out process was slightly worse than booking in because they had failed to include my dinner on the bill and this took some time to sort out

  • 7/10 Anonymous ( Volwassen paar) 

    op  17 mei 2009

    "generally good" (107941620)

    tea/coffee making facilities in the room. Good scottish breakfast. Staff friendly. Lovely old Inn should be promoting the scottish theme throughout

    bathroom needed deep cleaning black mould on the showerhead and screen, floor dusty in the corners. Also mattress was very worn needed replacing.

  • 8/10 John ( Jong paar) 

    van Newcastle upon tyne , GB  op  13 mei 2009

    "Very nice hotel we would stay again." (107832640)

    the hotel and staff where very professional a very nice stay.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  3 mei 2009

    I had forgotten the charger fpr my mobile phone. When I asked at the desk if they had one kicking around, the guy actually asked his girlfriend to go to his house to see if she could find one! Well above and beyond the call of duty!

  • 8/10 Anonymous ( Volwassen paar) 

    op  16 april 2009

    "Very nice hotel in a lovely small town." (107622508)

    Very good food Friendlystaff

    No bad points

  • 8/10 Anonymous ( Volwassen paar) 

    op  22 februari 2009

    "We enjoyed our stay." (107822506)

    A friendly, family hotel in a very convenient location with comfortable bedrooms.

    Parts of the hotel e.g. the bar are in need of refurbishment.

  • 8/10 Peter ( Volwassen paar) 

    van Glasgow , GB  op  11 januari 2009

    individual hotel refresshing change from the chains, good varied menu plus choice of specials

  • 9/10 Rob ( Solo zakenreiziger) 

    van Perth , GB  op  16 november 2008

    "Good and satisfied the need for a bed, not my usual stopping place. " (107909806)

    Staff very polite and chatty which is good when you are a solo traveller. Efficient and helpful also. I was offered a packed lunch as i was leaving before breakfast - which was a nice gesture.

    Bed was not the most comfortable and the shower screen was a little useless.

  • 6/10 Neil ( Man/man of vrouw/vrouw paar) 

    van Marnes la coquette , FR  op  25 oktober 2008

    "Disapointing! As just being there for an overnight stay a decent nights sleep is important & that was impossible in such a creaking bed." (107467456)

    The staff were friendly & helpful. Location & parking facilities are good. The evening meal was excellent.

    The bed would have been comfortable but has either not been put together properly or is in need of maintenance as it creaked loudly at every move. Some of the furniture, especially in the bar, is tired & worn.

  • 7/10 Anonymous ( Volwassen paar) 

    op  27 augustus 2008

    "Adequate after change of room." (107279498)

    Friendly staff Nice Breakfast

    1st room we were allocated had several lights not working and floor did not appear to be vacuumed.

  • 9/10 Michael ( Solo zakenreiziger) 

    van Waterlooville , GB  op  25 april 2008

    "good value for money property old but well maintained would stay again and recommend" (97054844)

    choosen for location food excellent

  • 10/10 Gordon ( Solo vakantieganger) 

    van Dundee , GB  op  12 maart 2008

    "food, accomdation, staff all excellent" (97475003)

    everything it was excellet

    nothing

  • 4/10 Derek ( Solo zakenreiziger) 

    van Helensburgh , GB  op  1 maart 2008

    "Given the quality of the rooms, and the failure to have heating on in the bedroom, and no heating in the bathroom, I feel that the accommodation was over priced." (97695405)

    Well located.

    Bedrooms were cold and rather basic. Not a welcoming hotel.

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  14 december 2007

    Convenient; Pleasant old fashioned surroundings

    Cold,draughty breakfast room

  • 8/10 John paul ( Jong paar) 

    van Wallsend , GB  op  28 november 2007

    "perfectly adequate." (97951234)

    clean and presentable

    cold landings

  • 3/10 Rachael ( Ander) 

    van Aberdeen , GB  op  9 oktober 2007

    The Full Scottish Breakfast was a an impressive portion with fresh local meat.

    Very unwelcoming staff! Unfriendly customer service!

  • 8/10 William ( Vriendengroep - volwassenen) 

    van Glasgow , GB  op  18 juli 2007

    "Very pleasant staff, service friendly with a can do attitude, both on arravial and on departure there were friendly positive attitudes. The food was also very good and reasonably priced." (99154504)

    Facade was fresh, clean and the advertising outside promoted well what services the hotel provided, hence the reason for booking as I had noticed the hotel in my previous vists to the area; very easy access and parking and in the centre of town.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Volwassen paar) 

    op  21 juni 2007

    Staff were pleasant

    The room was cramped and unusable except to sleep in

  • 8/10 Anonymous ( Volwassen paar) 

    op  1 juni 2007

    "good value and clean and above average breakfast spoilt only by rather sombre dining area and dark furniture - easily rectified" (99893233)

    clean quiet comfortable room and very pleasant light bar

    dark and unfriendly dining room with tables too close together but good food though lack of stock in 3 midrange requested wines

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