The Battleborough Grange Hotel & Restaurant, Brent Knoll, Somerset

Bristol Road, A38, Brent Knoll, Somerset, TA9 4HJ
2   Hotel

This hotel and restaurant rest under the historic Brent Knoll, conveniently located off the M5 and near the town of Burnham-on-Sea. This country hotel ... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
7/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Roberto ( Volwassen paar) 

    van Ponte dell'olio - piacenza , IT  op  8 augustus 2009

    beautiful place, cosy rooms, kind staff

  • 5/10 Anonymous ( Volwassen paar) 

    op  5 juli 2009

    Good position, away from road. Nice building.

    No air coditioning, only one opening window and very small toilet and shower room.

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 juni 2009

    "VERY NICE" (107758958)

    STAFF VERY GOOD AND FRIENDLY AND HELPFUL

    THE EVENING MEAL WAS DISSAPOINTING I HAD SIRLION STEAK NOT VERY GOOD FOR THE PRICE

  • 10/10 Michael ( Volwassen paar) 

    van Bristol , GB  op  27 mei 2009

    "Would be definatley be booking again in the future " (107474690)

    Excellent service from all staff very helpful excellent choice from breakfast menu instead of the standard set breakfast in other hotels.

    No bad points at all

  • 7/10 Brian ( Volwassen paar) 

    van Littleport , GB  op  20 mei 2009

    "Hotel was in ideal location for what we wanted. Staff were friendly and efficient (they had to be as there weren't many people working) and everything was clean. Overall impression was this was a nice hotel which could be much better with some investment." (107826295)

    Staff excellent, very good breakfast, comfy bed.

    Steak meal was disappointing, bedroom was a bit 'tired' even though we went for the executive four poster room.Location of TV meant it was hard to watch from the bed.

  • 10/10 Anonymous ( Volwassen paar) 

    op  13 mei 2009

    "fantastic" (107513539)

    exellent room / staff

  • 5/10 Jenny ( Jong paar) 

    van Bideford , GB  op  24 februari 2009

    "ok but wouldnt pay that much EVER again or go there ever again, very dissapointing! " (107776910)

    Lovelly location, and fantastic views staff where very nice and helpful

    room was appaling, tiles falling off the walls in the bathroon , big cracks in the ceiling in the bedroom, toilet didnt flush all the time, ( tempremental ) room was really tiny.

  • 5/10 Anonymous ( Jong paar) 

    op  13 augustus 2008

    "The hotel is only a short distance away from the motorway and from the outside looks very smart. Unfortunately, the inside of the hotel is extremely dated and is in need of some tlc. During a particularly heavy rainfall at breakfast, we found out the reason for the various ice buckets situated throughout the conservatory - the joints in the conservatory roof leaked! Most of the staff were very helpful however the reception cover was very poor which was particularly frustrating as there is a policy of leaving your room key at reception when you leave the hotel at any time during your visit. Overall, the hotel was adequate for a base for a long weekend however the cost of the stay was not justified by the hotel." (108025023)

    Good location (near motorway so easily accessible). Helpful staff (when available). Adequately clean.

    Reception cover was poor - it often took ages to find someone to deal with any queries. Inside the hotel, the rooms needed some tlc. Rooms at the front of the hotel could also hear the motorway traffic.

  • 9/10 Maurizio ( Volwassen paar) 

    van Milano , IT  op  10 augustus 2008

    "I agrre a lot and I will suggest to my friends" (107110131)

    Very quite

  • 10/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  8 augustus 2008

    "already going to re book at this hotel soon" (108028411)

    location staff food clean parking owner

  • 9/10 Marnie ( Volwassen paar) 

    van Bristol , GB  op  7 juli 2008

    "We throughly enjoyed our stay, especially our room with the four poster bed, which was a real treat. " (97546877)

    The room was superb with a lovely four poster bed and nice sized room with dressing table.

    The check in was a bit disappointing as we had to ring the bell three times in order to get someone to come and book us in. The hose for the shower was not long enough and not the correct hose for the shower. Also there was no holder on the wall for the shower and you had to wash whilst holding in the shower in another hand, which was extremely difficult.

  • 8/10 Anonymous ( Jong paar) 

    op  29 mei 2008

    "I would definately visit again, although the shower facilities (see above) took the edge of the room. The welcome from the receptionist when we arrived was a bit cool and again didn't create a great first impression for me." (97526635)

    The room was lovely- well laid out and clean. Views were great. One of the nicest rooms I've ever stayed in.

    The shower facilities over the bath ruined the room for me to be honest - the mixer switch didn't stay in place and there was no hook on the wall to fix it in place when in use so it was impossible not to get water everywhere (that was inbetween having to keep fiddling with the switch to keep the water coming throught the shower head)

  • 6/10 Anthony ( Solo zakenreiziger) 

    van Maidstone , GB  op  12 mei 2008

    "The hotel rooms need substantial money spent on them to bring them up to scratch and in spite of the food and staff being OK, I won't stay there again!" (97980810)

    The TV worked, the staff were friendly and the food was OK.

    Room was very tired and in urgent need of refurbishment! For example, shower was off a mixer tap over the bath, the temperature changed as you raised the shower head and there was no shower curtain so the floor got soaked.

  • 9/10 Anonymous ( Volwassen paar) 

    op  10 maart 2008

    "Perfectly situated, generally well maintained, especially the new wing. Friendly staff, excellent breakfast and good value for money. We would stay here again next time we are in the area." (97871490)

    large, airy room with good ensuite (excellent power shower) very clean and well maintained.

    the hallways and general feel of the place was a little dated. We were pleased to be in one of the newer rooms.

  • 9/10 Carol ( Volwassen paar) 

    van Truro , GB  op  5 december 2007

    "Overall my wife & I were very pleased with our stay. Good food service and location. Many thanks we will definately be visiting you again." (97782964)

    Friendly staff, excellant room and very good breakfast

    Strange odour in upstairs corridor leading to new end of buildingthat was a cross between cigarette smoke and air freshener. Radio not functioning in room.

  • 7/10 Tony ( Jong paar) 

    van Taunton , GB  op  7 november 2007

    "I think checkout time is to early and Sunday breakfast finished far to early." (97628638)

    Good people and nice room

    Being phoned at 9.20 am to tell us breakfast was about to finish and then again at 10 to tell us to check out. In all the hotels I have stayed at I have never had to check out untill 12 at the earliest.

  • 5/10 James ( Volwassen paar) 

    van Bristol , GB  op  10 oktober 2007

    Room was very nice

    Hotel is badly in need of refurbishment. Reception, Bars and dining area outdated

  • 9/10 Sheila ( Volwassen paar) 

    van Bookham , GB  op  28 juni 2007

    Exec Rooms appear new and are Spacious, well equiped & spotlessly clean. Any noise from traffic is completely obliterated when the window is shut. Beds are comfortable and all plumbing efficient.

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