Highland Haven Hotel, Macduff

Shore Street, Macduff , AB44 1UB 3

This waterfront hotel is situated opposite the harbour, offering breathtaking views. The fine dining restaurant, with spectacular views over the sea, s... more

 

£ Kamers vanaf £50 per nacht
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6/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
5/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
6/10 Rust en reinheid in het hotel
5/10 Functioneren van het personeel
5/10 Algemene indruk
5/10 Algemene prijs/kwaliteitsverhouding
  • 6/10 Anonymous ( Volwassen paar) 

    op  15 augustus 2009

    Food was good and the staff very helpful.

    Pub on ground floor - on Saturday night was very noisy until about 2 am - young people roaming around on the footpath singing and shouting. The decor and fittings were quite dated. The showerhead I don't think had ever been cleaned!

  • 4/10 Sue ( Volwassen paar) 

    van Egham , GB  op  8 augustus 2009

    "good view, staff helpful" (108811221)

    staff helpful

    shoddy room, bedside lamp not working, window screwed shut!!

  • 7/10 Anonymous ( Volwassen paar) 

    op  5 augustus 2009

    "The hotel provided a good base for exploring the local region. The staff were always polite and provided a good service." (107790964)

    The hotel was easy to find, and the some of the rooms and the restaurant having a good view over-looking the harbour. Room clean and tidy.

    Rooms are located on second and third floor with no lift. The main window in our room was screwed shut and the door was stiff to open. There was no mention that the hotel restaurant served mainly Indian cuisine.

  • 3/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  22 juli 2009

    "I would not stay here again and I would not recommend to anyone" (108560270)

    Toilet not working properly and it wasn't clean. Windows were dirty

  • 5/10 Anonymous ( Volwassen paar) 

    op  19 juli 2009

    "it was just ok" (107901297)

    like the view from hotel room

    very noisey at night with the young.Did not like the breakfast.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  16 juli 2009

    "Fair for price" (108946450)

    Good food,friendly staff

    Decor!!

  • 2/10 Tam ( Volwassen paar) 

    van Glasgow , GB  op  30 april 2009

    "This hotel is a dump. I understand from other sources dss people use it!!!" (107824938)

    dirty carpets, poor immediate impression. Refused to accept room and did not stay.

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  15 april 2009

    "I didn't feel that I wanted to spend any time in the hotel apart from sleeping there. Unattractive place to eat and a noisy local orientated bar." (107841070)

    Friendly staff

    Very run down facilities. Noisy bar.

  • 2/10 Anonymous ( Solo zakenreiziger) 

    op  12 maart 2009

    "Worst hotel I have ever come across in my life, Fawlty Towers id the Ritz compared to this place. Avoid like the plague!!!!" (107967199)

    None

    Disgusting Hotel,unclean,smelly,poor staff,complete misrepresentation on website

  • 4/10 Duncan ( Solo zakenreiziger) 

    van Southampton , GB  op  2 maart 2009

    "Not to be repeated" (107783402)

    Close to the shipyard I was visiting

    The hotel is obviously going through some kind of upgrade programme but it was dirty dingy and generally had a very run-down feel about it. Even the flowers on the bedspread had wilted!!!!! For a one night stay it was barely adequate but not to be recomended. The website gave a false impression of the hotel and misled me into thinking that it was even up to the standard of a Premier Inn or similar, which it definitely was not. Local people were surprised that I was staying there when other hotels in the area were much better.

  • 6/10 Michael ( Volwassen paar) 

    van London , GB  op  18 november 2008

    "The hotel was adequete for the price " (107392168)

    Friendly staff willing to help

    TV in the room reception was very poor, went out on Friday and came back to find the door open nothing missing think it must hav ebeen cleaning maid. No room service on Saturday

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  30 oktober 2008

    Convenient for place of work

    The weather was shocking, but that's not their fault

  • 4/10 Mark ( Solo vakantieganger) 

    van Aberdeen , GB  op  16 september 2008

    Aqua restraunt served good Indian food.

    State of repair of room left a bit to be desired. Main course served before starter. Shower pressure was pitiful and either scalding hot or freezing cold.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Peter ( Groep collega's) 

    van Glenrothes , GB  op  10 oktober 2008

    "Staff obviously trying hard. Needs an experienced hand to oversee" (107574726)

    Staff very friendly. Food and service good. Prices very reasonable

    Bath surround dirty. Little points like curtains falling off end of rail, toilet roll holder broken.

  • 3/10 David ( Solo zakenreiziger) 

    van Southampton , GB  op  31 augustus 2008

    food ok

    window in room rotton would not close , tv picture hardley watchable , some staff unable to speak english

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Volwassen paar) 

    op  27 augustus 2008

    "Would not use this hotel again" (107250694)

    Cost

    Very basic

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Volwassen paar) 

    op  12 augustus 2008

    Cuisine was good but lacked variety in the English menu. Nice setting.

    Insufficient staff. Insufficient cleaning of bathroom. Dirty laundry left lying in corridors throughout the day and outside our room until well into the evening! Reception unaware that we had already paid for our stay after booking online. Window in first room offered to us was not attached to its hinges and presented a clear danger to any guests!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Robert ( Solo zakenreiziger) 

    van Goole east yorkshire , GB  op  10 augustus 2008

    "Very pleased to leave. Would not stay again, ratherv sleep in car." (107295069)

    Polite staff

    Bar on ground floor. Woken by drunks going to rooms at 1am. Kept awake until 3.30am.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 William ( Jong paar) 

    van Gloucester , GB  op  2 september 2008

    "All in all the place was very nice. We were fortunate enough to get a room that wasn't above the Karaoke club, from this room it was quiet." (107282863)

  • 5/10 Mark john ( Ander) 

    van Preston , GB  op  1 augustus 2008

    "Wouldn't stay there again" (107117630)

    the room was clean and tidy

    all the local riff raff use the bar, when i was booking in there was a fight in progess

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Volwassen paar) 

    op  30 juli 2008

    "Hotel bar had disco on until 1am and noise continued outside until approx 3am so sleep impossible.I paid for two nights and only stayed one." (107102761)

    view from room

    Room was advertised as an "executive double" when it was clearly not. Apart from being small and in need of redecoration, new carpet etc, the shower room was very small and the shower itself was filthy. This hotel should not be classed as three stars.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  27 juli 2008

    staff fantastic. Great food. very good value. will stay again and mention to friends.

    could do with a coat of paint on stairs, doors etc. otherwise good.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Ron ( Solo vakantieganger) 

    van Oxford , GB  op  13 juli 2008

    "Reminicent of Fawlty Towers." (108066754)

    location

    No sign to tell guests that the reception is on the first floor so you are left wondering if you are in the righ place. Woken at three in the morning by drunks. On opening the door to go down to breakfast was bombarded by linen which had been stacked against the door by the drunks. (why was the linen available to them and locked away as it should have been. No mention on the web site that the restuarant was primarily asian. At breakfast I ordered bacon and scrambled eggs and received bacon and a slice of something which had once been scrambled egg but what had happened to it from the time it was scrambled egg and the time it arrived on my plate I dread ti think.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Groep collega's) 

    op  20 juni 2008

    "enjoyable" (97693001)

    Staff very friendly and bed very comfortable

    Dinner menu fairly limited, mostly asian cuisine which we were not aware of when booking. Breakfast menu good and well cooked and presented

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Fiona ( Groep collega's) 

    van Tyne & wear , GB  op  11 juni 2008

    "I have ticked no to stay at this hotel again, but the planned revamp that the manager was discussing with my partner & myself sounds promising, I may in the future consider it." (97776764)

    Staff where very friendly & helpful, breakfast was nice.

    The food on the evening was poor, this I must add was from the European menu, we did'nt get to try the Indian food which I did hear from someone was very good. The rooms are in need of up dating, however I was informed that the owners had just taken over & this was on their to do list.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  1 juni 2008

    "Requested information prior to arriving with regards to whether the rooms were en suite and whether there was a lift but none of our e-mail were answered." (97954557)

    A little run down but clean

    Could not fill the kettle at the very small sinks in the en suite

  • 3/10 Peter ( Solo vakantieganger) 

    van Inverness , GB  op  31 mei 2008

    Rooms small, not clean, no lifts, too many stairs

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  13 mei 2008

    "Good central Macduff location - clean, tidy and friendly - the room could have done with a work desk. Excellent wireless internet coverage in the hotel Lacked off street parking but adequate on street parking available Very good Aqua restaurant Overall very good for a business visit" (97258154)

    good wireless internet coverage and central location

    no work desk - no hotel parking

  • 7/10 Anonymous ( Volwassen paar) 

    op  19 april 2008

    "No name sign outside hotel meant we drove past and had to stop and ask someone. Maybe new owners hadn't got around to that yet. Staff were very cheerful and friendly. Excellent Indian food in restaurant but 'bacon' at breakfast was more like a slice of gammon." (97151925)

    clean good view of harbour and sea.

  • 2/10 Anonymous ( Jong paar) 

    op  8 april 2008

    "What can I say. We booked an 'executive' double room. On check in we were first assigned a single room, then once that was sorted the room we were given was less than executive. The bathroom was tiny with a toilet squashed into a space so tiny neither myself or my wife could use it in comfort. We then looked at the bed to find that the bed clothes were ripped and full of holes, at this point we decided we could not live with the room. We complained at which point we were asked what had happened to the bed clothes! We did get a family room in the end, but were very glad we only booked one night!" (97537248)

    cheap

    poor customer service, tiny, scruffy room, torn bed clothes, unusable toilet

  • 6/10 Anonymous ( Jong paar) 

    op  26 maart 2008

    "The breakfast service was absolutely unacceptable. Unfriendly waitress, not helpful at all. The english breakfast was terribile. Scrambled egg and bacon not fried properly, no glass and other cuttleries replaced." (97220162)

    nice location

    rubbish breakfast

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  18 maart 2008

    the view from my room

  • 8/10 Ryan ( Solo vakantieganger) 

    van Aberdeen , GB  op  13 februari 2008

    "see above ^" (97611109)

    Had all the basics. Good food, although curry was a bit salty. Staff were friendly and polite - always good.

    Breakfast menu could include more alternatives, e.g., croissants. Porridge was too runny. No Bible in room. Details of local Churches in rooms would have been good. Bathroom was very small.

  • 9/10 Anonymous ( Volwassen paar) 

    op  4 januari 2008

    "Limited wine list and some not available. Starters very good. Main courses well cooked but variety was similar to pub selection. A more adventurous selection would have been appreciated." (97202195)

    Comfortable, warm, great view.

  • 8/10 Judy ( Volwassen paar) 

    van Inverness , GB  op  6 november 2007

    "The location was perfect. Very close to the aquarium which was one of our things we wanted to see. A very enjoyable walk along the harbour. The food was good and the service was also good. The only complaint was the size of the bathroom, but for one or two nights it was sufficient." (97984654)

    It was very clean and our view onto the harbour was wonderful. The amenities were good

    The only thing that was not good was the size of the bathroom.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Geoff ( Solo zakenreiziger) 

    van County durham , GB  op  25 september 2007

    "Only stayed here as was the nearest available to aberdeen" (97009689)

    Friendliness and hospitality of staff

    The town

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