Hilton London Heathrow Airport, Hounslow

Heathrow Airport Terminal 4, Hounslow, TW6 3AF 4

The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway and a free shuttle bus service from and to Heathrow Terminal 5. ... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
7/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  12 september 2009

    The curry I ordered was not hot and I had to send it back to be re-heated or replaced

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  10 september 2009

    overall environment professional and relaxing

    food costs high

  • 6/10 Anonymous ( Volwassen paar) 

    op  14 juli 2009

    "Average compared to other Hilton experiences" (108163221)

    Proximity to airport (covered walkway) Availability of food/drink options

    Bed/mattress was inadequate for a Hilton Was not able to receive free Gold member upgrade due to insufficient rooms

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  14 juli 2009

    "I enjoyed my stay. The hotel is pleasant and the staff is very helpful." (108342673)

    Pleasant hotel - staff was very accomodating. Free shuttle to and from terminal 5.

    Wireless not available in rooms - wired is available in room - separate fee for each. This is not the closest hotel to terminal 5.

  • 6/10 Anonymous ( Familie met oudere kinderen) 

    op  8 juli 2009

    " Ok apart from 1. Baby being woke up at 11pm by reception staff demanding I pay room service bill by cash as credit card was declined, when in actual fact credit card was not declined it was not swiped on arrival 2. We accidently left our satelite navigation in the room but when we asked for it reception said they could not go to room and check as room was booked back out.We were left with our 5 month old baby in an area we don't really know.We then had our item returned next day by post but then had to pay the postage. Personally if room was cleaned adequately item would have been seen in drawer under tv." (107185445)

    Very clean,good breakfast

    Unhelpful staff,poor communication,not very tactful

  • 8/10 Anonymous ( Volwassen paar) 

    op  26 mei 2009

    Very nice, large hotel with nice size room and bath. Nice views.

  • 8/10 Naomi ( Volwassen paar) 

    van Perth , AU  op  24 mei 2009

    "A good value for money room and a great nights sleep knowing we were in easy access of the airport for our flight the following morning. The maitre de at breakfast was tops. " (107796358)

    Easy access from Heathrow Breakfast was included and was particularly good. The maitre de was very helpful and accommodating.

  • 6/10 Mark ( Volwassen paar) 

    van Worcester , GB  op  20 april 2009

    "Dissapointing" (107630665)

    clean comfortable functional room.

    swimming pool closed due to bank holiday!!! The avaialbility of a pool was reason we booked. Why close it in a holiday period? Food was very expensive and breakfast was poor in both choice and quality.

  • 7/10 Gary ( Volwassen paar) 

    van Ilford , GB  op  2 april 2009

    far far too expensive to eat and drink £4.70 a Pint of beer £20.20 for breakfast

  • 7/10 Anonymous ( Volwassen paar) 

    op  25 december 2008

    "I might look for a cheaper flight with free wifi where we could catch a train to the airport. Everything else was good. The staff was very helpful." (107324135)

    Very handy access to the airport, that is an excellent thing for an early flight. There was no worry of getting taxis, traffic jams, leaving super early to add to the total amount of sitting time, etc. Liked the signout sheet under the door.

    Toilet didn't flush properly, door key didn't work and we had to switch rooms (keys are very finicky even then). We shouldn't have to pay 15 lbs for internet service. Thats ridiculous. I got free wifi on the train and everywhere else. Charge 5/hour if you must. We needed to print our Boarding pass and it ended up being kind of a hassle. But the staff was helpful.

  • 6/10 Philip ( Solo zakenreiziger) 

    van Co dublin , IE  op  30 november 2008

    "ok " (107535131)

    pleasant check-in staff

    took nearly ten minutes to check in at 2220 Thursday evening. No shaving mirror in room. Difficult to get to termninal 1 - train only every 30m minutes. Same for shuttle bus to T 5. More expensive than Sofitel in T5. Lowergrade hotel Yotul in T4 much cheaper and in terminal itself.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  29 september 2008

    "Convenient but the rooms could use some updating as well as the corridor areas." (107182377)

    Lobby and restraunts. Access to Heathrow.

    Rooms and corridors are dated and dimly lit.

  • 5/10 Sean ( Solo zakenreiziger) 

    van Tarporley , GB  op  11 juli 2008

    "Nothing actually wrong with the hotel - but terrible value for money! Seriously unimpressed when they tell you they're fully booked & they're not!" (108039986)

    For

  • 8/10 Anonymous ( Volwassen paar) 

    op  20 maart 2008

    "it is ok, but not up to the expected hilton standards." (97205487)

    the convenience of being at terminal 4 for an early morning flight.

    the long walk thru a freezing tunnel from the terminal to the airport. no wifi in the room. not very good food in 2 restaurants.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  19 maart 2008

    Bathroom smelt of urine, noisy air conditioner

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Ander) 

    op  11 april 2008

    "handy access to terminal 4, comfortable room, shame not to have a jacuzzi with the pool, sauna and steam rooms. cheaper breaksfast option would have been helpful" (97547399)

    good size bath, comfortable bed,use of pool

    expensive breakfast

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Diana l. ( Familie met jonge kinderen) 

    van Los angeles , US  op  8 maart 2008

    Room was exceptionally quiet (both internal and external noise). Interior atrium very dramatic. Proximity to terminal.

    Restaurant food was average for price. Servers were too aggressive in taking order (we wanted to RELAX and they came back four or five times asking to take our order!) and then forgot several items (beverage, salad)

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Jong paar) 

    op  3 januari 2008

    close to terminal

    food prices were expensive and the food wasn't very good

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  20 december 2007

    The closeness to the airport, that airport lugage buggies were easily accessible, the felxibibility for check out, the check-in and -out staff were lovely, TVs were great too, and nice to have internet access with link-cords provided.

    The fact that the windows in my room fasted an public courtyard and had to be curtained at night for privacy, and that I had to figure that out..could have been informed by staff, and my room was a bit cold at night...

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Robert ( Volwassen paar) 

    van Southwick , GB  op  22 november 2007

    "Definitely the best airport hotel I have used. Excellent breakfast !!" (97579204)

    Excellent facilites

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Amy ( Solo vakantieganger) 

    van Houston , US  op  18 december 2007

    "I've stayed at the Heathrow Hilton twice now and both times the check in process, even at 22.00, was very slow. There is not adequate staff at the check in counter. I had few bags but I feel a customer should have help with their luggage, even if it's a hanging bag." (97205503)

    very nice room, overlooking atrium of hotel. room and hallway was very quiet

    although the room was non-smoking and smoking in buildings in London is prohibited, the hallway smelled of cigarette smoke.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Yale ( Solo vakantieganger) 

    van Richmond , CA  op  29 november 2007

    "Good quality for a reasonable rate. What more can you ask for." (97604072)

    People were really pleasant. Easy access to Heathrow.

    Bathroom faucet was not working properly.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Steve ( Jong paar) 

    van Newport isle of wight , GB  op  27 november 2007

    "I would have liked more milk for tea/coffee. I would have liked access to the mini bar." (97552328)

    The hotel was idealy situated for terminal 4 arrivals and was an excellent way to complete our trip to New York.

    I felt like a second class citizen because i chose to use such an out moded method of payment ie cash instead of credit card.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Volwassen paar) 

    op  18 november 2007

    "An excellent hotel with first class facilities in probably the most convenient location of all hotels at Heathrow Airport. I had a room service meal, which was excellent and a breakfast prior to departure. The fact that I obtained the room at a discounted rate on the internet made it incredibly good value for money for a hotel of this quality." (97662004)

    location, facilities and value for money.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  24 oktober 2007

    "relatively painless (free) experience to access the hotel from heathrow (t1) to (t4) and covered walkway (allow half an hour if you need to get back to the airport in the morning just because of time delays on the heathrow express between terminals). hotel was quiet clean and modern. room size good, bathroom good. only bugbear is why is room service so expensive? feels like a rip-off as you are a captive audience when you've been travelling all day and too tired to sit in the restaurant. I know this happens world wide but it still grates every time I read a room menu. otherwise comfortable and easy." (97808941)

    convenient for heathrow, modern and clean

    room service very expensive

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Monzer ( Solo zakenreiziger) 

    van Dedeh , LB  op  15 november 2007

    The hotel itself was very nice, as a building, in the same time the reception was really warm and professional.

    i had some problems with online menu via the tv, the wakeup call didn't work and i nearly missed my flight

  • 9/10 Stuart ( Solo zakenreiziger) 

    van North yorks , GB  op  2 november 2007

    "Check out was very poor .A long queue and 10 minutes before extra staff arrived to help" (97055757)

    Clean and comfortable

    shower operation button was not fixed to the operating rod

  • 10/10 Craig ( Solo vakantieganger) 

    van Worcester , GB  op  5 oktober 2007

    "Everything was to a very high standard. Staff were friendly and extremely helpful. Thoroughly ebjoyed the stay." (97836775)

    Clean and Tidy room

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

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