Royal Hotel, Purfleet

High Street, Purfleet, RM19 1QA

A short distance from the M25, Brands Hatch and both Lakeside and Bluewater shopping centres, this hotel boasts a superb riverside location, with terraces overl... more

 

£ Kamers vanaf £50 per nacht
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6/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
5/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
5/10 Functioneren van het personeel
6/10 Algemene indruk
5/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Anonymous ( Jong paar) 

    op  20 augustus 2008

    "was happy with booking on line - but price was quoted at " (107108759)

    good enough for our requirements.

    staff seemed to be multi tasking - ie on reception - running bar and taking food orders!!! (the chap who booked us in was then serving us at the bar) Not a problem but people were waiting in bar area at times as staff were busy in other parts of hotel.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 John ( Groep collega's) 

    van Standdaarbuiten , NL  op  20 augustus 2008

    "Would not stay there again, but staff was friendly" (107128057)

    Staff helpful in advising you not to walk about the area at night and to be extra careful throught the day!! Also advised to park under the CCTV camera! Nice area

    Window cracked in hotel, door boarded where it had been damaged, windows would not close properly and being on the ground floor it wasn't very safe.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Sarah ( Jong paar) 

    van Dunstable , GB  op  5 augustus 2008

    "an excellent and enjoyable time had by myself and my husband, we recommend a stay." (107104515)

    excellent food, friendly staff, lovely clean rooms and crisp bedding, a brilliant stay, will be back without a doubt.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  5 augustus 2008

    "food excellent, door keys worrying" (107114637)

    excellent food, staff very friendly + cheerfull, nice view of river thames

    room key opened main door + bedroom door, didnt seem safe

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Volwassen paar) 

    op  5 augustus 2008

    "Only 'slept' in hotel, so can't comment on bar/facilties. From what we did see of ammenities though, it did look old and in desparate need of new decor!!" (107127810)

    Price was fair cosidering state of hotel. Kept as clean as possible by the staff.

    Hotel in general was 'tired' and could do with a facelift. The bed in the room was very poor as the mattress was way past it's useful life....especially in a hotel which led to a poor nights sleep.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Noreen ( Familie met oudere kinderen) 

    van Grays , GB  op  11 juni 2008

    THE HOUSEKEEPING WERE VERY FRIENDLY

    ON ARRIVAL I WENT TO THE BAR TO FIND SOMEONE TO CHECK ME IN AND ASKED THE BAR MAID COULD I PLEASE BE CHECKED IN ,SHE ASKED A YOUNG MAN AND HE IF HE KNEW WHERE THE RECEPTIONIST WAS AND HE DIDNT KNOW ,THEY THAN PROCEEDED TO TALK BETWEEN THEMSELVES. I WAITED FIFTEEN MINUITES TO BE CHECKED IN.THE CARPETS WERE WORN AND DIRTY ON THE STAIRS.THE BREAKFAST WAS GREASY AND WHEN I ASKED FOR SCRAMBLED EGG FOR MY 4 YERR OLD SON I WAS TOLD THE CHEF WOULDNT DO IT. I WAS RECOMENDED YOUR HOTEL BY MY SISTER WHO WORKED FOR THE SPIRIT GROUP ,NEEDLESS TO SAY I WAS DISSAPOINTED

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Familie met oudere kinderen) 

    op  13 april 2008

    quiet hotel

    water sipping through ceiling and wet walls, if had choice would not have stayed there as wet walls are not a healthy place for young children breading ground for chest and breathing problems.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Lee ( Familie met oudere kinderen) 

    van Southampton , GB  op  25 februari 2008

    "You get what u pay for Peeling wallpaper, holes in doors, broken windows, broken heating blocked drainage, lights out , Clean sheets and towles. Seemed cheap when compared to other hotels close by, but why save £10 to suffer the above comments and have a room that smelt like the inside of a dustbin." (97029706)

    Closeness to BlueWater

    General disrepair / neglect of buildings and rooms

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  12 april 2008

    "Very friendly atmosphere, the staff at the hotel was brilliant!!! We would definatly recommend the hotel to family and friends. Hotel provided free parking facility. Good location as it was 15-20 min drive to Bluewater!!!" (97501294)

    Overall the hotel was nice and clean and everything appeared fine i.e the facilities.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Mr c ( Jong paar) 

    van Surrey, , GB  op  23 januari 2008

    valve for money

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  4 november 2008

    "Perfectly adequate for one night . " (107455068)

    A good welcome and clean room and equipment .

    Some lights did not work and the TV remote was missing . The liquid soap needed refilling .

  • 5/10 Anonymous ( Volwassen paar) 

    op  12 maart 2008

    "The staff were helpful and the main hotel was good. The food was freshly cooked and good." (97432715)

    The door to the bathroom was not screwed up properly, the first light did not work, the bedside lights were loose, the switch was loose and the heater was inadequate. The second room was better but someone had punched a hole in the wardrobe door.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  22 oktober 2008

    "Not too Bad. Just OK!" (107668426)

    Friendly and very helpful Staffs and the Manager

    No shower, no fridge in room and no facility to warm foods in the hotel (outside room)

  • 5/10 Anonymous ( Familie met jonge kinderen) 

    op  26 december 2007

    facilities in bedroom

    wall paper flaking, shower out of date

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Nigel ( Solo zakenreiziger) 

    van Frome , GB  op  14 oktober 2008

    "Found pictures displayed on the web site misleading." (107788759)

    Price, Parking,

    Heater did not work in room, bath drain was blocked, shower tap had no tempeture display, food poor, decor poor in bar, peeling paint & broken plaster.

  • 5/10 Kerry ( Solo zakenreiziger) 

    van Swansea , GB  op  17 december 2007

    "this was the only hotel in the area as i booked in short notice so i had no other choice. my bathroom light did not work, there was no hairdryer and the complimentary biscuits had been opened and half eaten. i would recommend you change the name of this hotel as there is nothing royal about it!!" (97591768)

    my bathroom light did not work when i arrived. also, the complimentary biscuits in the room had been opened and one had been taken out.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Volwassen paar) 

    op  4 oktober 2008

    "It was adequate for my purpose" (107305153)

    The bed linen was clean. The food was good

    some lights in the room did not work

  • 7/10 Anonymous ( Volwassen paar) 

    op  22 januari 2008

    It was clean and good value for money

    for the price nothing to dislike

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Martyn ( Solo zakenreiziger) 

    van Burntwood , GB  op  10 december 2007

    "This was probably a good hotel once upon a time. Unfotunately there seems to be a lack of maintenance and essential instment to keep it up to scratch. The poor relation atmosphere is further compounded by the approach to thier work by the staff." (97165261)

    Pleasant view

    Shower was poor and no shaver point

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Mike ( Solo zakenreiziger) 

    van Mirfield , GB  op  23 september 2008

    "I travel on business and on average stay in one hotel per week throughout the country. I have stayed in a range of overnight accomodation ranging from very good to "never again". This one falls into the latter category" (107217326)

    Overall in dire need of decorating. Old, dirty decor, window locks broken. Pub food was some of the worst I have had, refried chips and a soggy, microwaved pie. When asked if everything was OK I replied that the food was not very good as they could see by almost the entire meal being left. The only response I got was "sorry Sir"

  • 8/10 Anonymous ( Groep collega's) 

    op  23 september 2008

    "agreeable weekend stay value for money - handy for Lakeside shopping and Excel centre - the purpose of our stay" (107230463)

    homely helpful staff - had Dinner B & B all service and meals very good/ good value - ambience a little impoverished -

    hotel badly need decorating and refurb throughout

  • 2/10 Anonymous ( Groep collega's) 

    op  7 december 2007

    "Room: Dirty, windows would not shut and lock, no heating, Heater wireing just lay on the floor, heater wire cut and repaired with tape, Hole in room door pluged with a bit of wood and tissue. Dirty decore, shower head and pipe was missing. Bar: Locals drunk and fighting. Dog in the bar. Restaurant: Dog in Kitchen!, incorrect meals delivered, Drinks charged to the bill that we had not ordered. Windows cracked and just a very poor place to stay. DO NOT TAKE CHILDREN." (97235023)

    You could switch the noisy extractor of in the bathroom.

    Room, Bar and restaurant.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Margaret ( Volwassen paar) 

    van Hornchurch , GB  op  21 september 2008

    "very good staff helpful at all times" (107236264)

    value for money in resturant. meals good

    some upgrading necessary in bedrooms. few minor repairs to curtail rail and catch on window. other than that the room was fine and clean with fresh bed linen and towels

  • 6/10 Derek ( Groep collega's) 

    van Preston , GB  op  3 oktober 2007

    "The staff were friendly and helpfull. The food was excelent and very good value." (97723596)

    The room didn't look like it had been decorated properly for at least five years

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Vriendengroep - volwassenen) 

    op  10 september 2008

    "cheap and cheerful" (107284290)

  • 9/10 Anonymous ( Volwassen paar) 

    op  28 november 2007

    "well the price reflected the room so no real complaints overall the lad who was new on the staff was wonderfull polite and happy,close to lakeside shopping centre" (97846683)

    thames veiw

    needed up date paint carpet etc

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Jong paar) 

    op  7 november 2007

    "Staff were friendly but our room didn't look like it had been cleaned in a while,the outside doesn't give a good first impression it looks like it was falling to bits,very dated." (97850383)

    It was close to lakeside!

    It wasn't the cleanest hotel i've stayed in, very basic, no shower, carpet was dirty.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Vriendengroep - volwassenen) 

    op  17 oktober 2007

    "rooms and outside need total refurbishment before i would think about staying there again." (97320881)

    bar and restaurant, food excellent.

    walls and carpets dirty in room and lighting on stairs not on.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Vriendengroep - volwassenen) 

    op  26 augustus 2008

    "we dont enjoyed stay there but not bad breakfast good serverant " (107103670)

    there need refresh room it was very old building shame toliet are dirty we are not happy in their toliet full flys

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

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