York House, London

27-28 Philbeach Gardens, London , SW5 9EA 3

Het hotel, gunstig gelegen op slechts twee minuten lopen van Earl's Court Exhibition Centre en het metrostation van Earl's Court, biedt u een ideale locatie in ... more

 

£ Kamers vanaf £50 per nacht
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5/10 Algemene classificatie

Categorie Gemiddelde Score
6/10 Check-in proces
4/10 Uw kamer
5/10 Werkzaamheid van facileiten / voorzieningen
5/10 Rust en reinheid in het hotel
4/10 Functioneren van het personeel
5/10 Algemene indruk
6/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Michael ( Jong paar) 

    van Manchester , GB  op  20 oktober 2009

    "Value for money - small, but didn't expect much for what i paid so no major complaints" (108420699)

    Friendly staff, fair price

    thin walls, tiny room, mattress needed changing, bathroom unbelievably small.

  • 3/10 Emma ( Man/man of vrouw/vrouw paar) 

    van Nottinghamshire , GB  op  31 augustus 2009

    "terrible, don't go...there are other £50per night places that would get my money next time. I made a complaint to the hotel about the noise and disrepair of the room...I was told to write it down on the form which would be passed on the manager - and I haven't heard anything yet!" (108618093)

    kettle in room - but i'd rather stay in a different hotel (or youth hostel!) and buy one...even if only for a short stay and leave it there!

    we stayed in the basement so the noise from the underground was very noticeable. There seemed to be a cleaner's store cupboard near our room, so the corridor by our room was constantly being used - along with sqeaking and slammming doors!The staff often congregated outside our window to make phone calls or conversations with each other ...along with the builders who smoked!so we kept the curtains closed for privacy (we opened them when we got there as it was dark and oppressive - the staff looked into the room often like it was random for someone to be in there)...I asked for one expired light bulb to be replaced and we didn't get one. The shower leaked, there were holes in the walls/ceiling, the carpet was heavily stained, cracked window pane, the door leading to the outside which was meant to be kept closed at all times for security purposes (adjacent to our room door!) was constantly open...even when we returned to the room after midnight! bathroom was really poorly fitted - the sink didn't even fit into the tiny space it was crammed into between the shower and the wall! we could hear people using the toilet in a room above us! lovely! you could also hear the taps being used all over the building - very noisy. there were builders outside our window for our entire stay - they weren't too bad as they seemed to do a bit of work, then have a long fag break, do a bit of work...long fag break! it wasn't until the last morning that they started drilling before 9am which was a bit harsh!

  • 3/10 Anonymous ( Volwassen paar) 

    op  19 juni 2009

    easy reach of underground and earls court.

    very small bed. shower leaks into room and carpet growing fungus.external noise.shower floor does not drain,always wet.shower head coming away from wall.no parking.

  • 5/10 P ( Man/man of vrouw/vrouw paar) 

    van Haverhill , GB  op  9 juni 2009

    "Ideal area for access to Earls Court. Just so disappointed with the rooms after having such a wonderful feeling about the outside of the property and walking into the reception area." (107430124)

    Loved where the hotel was situated, Liked the Front of hotel and reception. staff were really friendly. The washing of bed linen and Towels was excellent.

    Room Size, and electrical appliances, very out dated hair dryer. Some plug sockets didn't even work. Room was a mess of wires and extension leads. Bowls, cups and plates were an alsortmentof all sizes and brands. Cutlery very poor selection and some items only had 1 available.Curtains may need to be looked at they had burn holes.

  • 9/10 Marc ( Jong paar) 

    van Taufkirchen , DE  op  6 juni 2009

    "It was good! We enjoyed our stay. The room had everything we needed and it wasn't noisy at all. The tube station and shops were very near, too and the staff was nice." (107764964)

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  26 mei 2009

    "Not bad value for London." (107383748)

    Very handy for Earls court, quite handy for Olympia.

    Not a great room but booked last minute.

  • 8/10 Keisha ( Solo zakenreiziger) 

    van Birmingham , GB  op  27 februari 2009

    "Pleasent" (107757482)

    Location was excellent, close to tube and venue I was attending

    Room looked nothin like it did in the pictures

  • 4/10 Jake ( Volwassen paar) 

    van Kenilworth , GB  op  31 januari 2009

    "Not to be repeated" (107568467)

    Receptionist was polite

    Late check in, Small room, Bathroom door inadeqaute Internet connection caused problems with my laptop Lights in room were lost for the complete last night, rude and incompetant maintenance crew. problem nor resolved without casuing inconviniance

  • 5/10 Anonymous ( Volwassen paar) 

    op  18 oktober 2008

    "We ended up with two suitcases on the bed, and nowhere to sit, or even stand at times. These rooms should be sold as singles at best, and then to younger travellers, for a night of two at most. Cost was fair, but not when relative to space. " (107614913)

    Staff were relatively friendly, room was clean. Close to Earl's Court underground, for easy access to Heathrow.

    Totally inadequate space. Rooms were far too small for a couple. No space for luggage. Impossible for two to dress at same time. "Kitchenette" was a small cupboard!

  • 4/10 Shakti ( Jong paar) 

    van Biratnagar , NP  op  6 oktober 2008

    "Will not stay here again for sure, but this hotel is ok if staying overnight" (107254018)

    Cheap, well located, good for a night

    small rooms, a bit too small. even with two people there is no place to sit the bed size was also small for a couple, smaller than a queen size bed Sheets were not changed at all during all 5 nights of our stay Bathroom was so small, very very small

  • 3/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  11 augustus 2008

    "poor to say the least" (107194557)

    they sold pringles at reception

    moved once due to problem and in the other room still the same problem!!!

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  8 augustus 2008

    I came back to the hotel late on the Saturday night to find that I had been moved to another room without being told. No effort had been made to contact me and the hotel claimed they didn't have a mobile number for me despite me putting it on the registration form at check-in. I wouldn't have a had a problem moving to another room, it was more the fact that when I got back in the evening, the key card hadn't been changed and I was able to get into the room I had spent the first night in and found another guest's belongings. I could quiet easily have walked in to find someone sleeping or taken off with some of their belongings if I was that way inclined. My belongings had been moved to a new room but the person at reception didn't know anything about me being moved so it led to a bit of confusion at the time as to where my belongings were. There was also a rather obvious security issue with me being able to get into a room for which my key card was not valid for.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  27 september 2008

    A-Z all - It was a bad experience ...

  • 5/10 Karyn ( Volwassen paar) 

    van Albuquerque , US  op  30 mei 2008

    "Hotel is right next to the Earls' court tube station which is convenient, but you can also hear it throughout the night... not horrible, but you can hear it. It was warm when we were there, so the window was open. May be better with window closed :-) This room would be satisfactory for a one night stay.. it was incredibly small but did have a small kitchenette area with coffee pot, microwave and stovetop." (97857924)

    clean sheets, television worked.

    Nails sticking out of the walls with no paintings on them. Toilet unable to flush properly. Overall room in need of upkeep-- new paint would do wonders. Smell in the room was unusual.

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  18 september 2008

    "The room was small but clean and modern, and the location was excellent. Good value for money." (107149531)

    My initial room was in the basement with a veranda accessible from the outside. I was uncomfortable with this, and asked to be moved. I was given another room on the second floor and this was much better.

  • 3/10 Craig ( Solo vakantieganger) 

    van Middleton , GB  op  27 augustus 2008

    "not very happy about the stay and was just thankfull that we only had a one night with you because the pictures on the web site was in no way similar to the rooms we stayed in room 25 and 26 single rooms and was considering asking for a refund and going to another hotel in that area as i feel you were faulse advertising the rooms by showing a very nice room on the web and mis leading people into the look of your hotel." (97166538)

    very near to earls court where we were attending a concert and great for local ameneties.

    the bad points were that when we arrived the man on the reception desk was quite rude and gave us the feeling of being very unwelcome and wasn't freindly.also very shocked to find a very damp bathroom with no door handle and a broken shower head not even so much as a tea bag on offer for the morning and my mum stayed in another room there and she felt the same. we paid

  • 3/10 Dionne ( Jong paar) 

    van Nabwood shipley , GB  op  27 augustus 2008

    room was in poor state of repair, poor value for money

  • 2/10 Anonymous ( Volwassen paar) 

    op  25 juni 2008

    "Terrible" (97984054)

    LOCATION

    Really bad service from staff, unhelpfurl non-informative and disgusting attitude.Staff did not care about anything. Wanted to charge extra if using credit card.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Margaret ( Volwassen paar) 

    van Newton abbot , GB  op  8 mei 2008

    "1. We booked a double room and got 3 single beds. 2. The overhead light had only one globe out of three working. 3. The kettle did not work on the kitchenette bench we had to plug it in on the floor. 4. The ensuite basin had no plug and the water leaked straight out onto the floor. My husband used the kitchen sink to shave. 5.I went to press the on/off button on one of the bedside lights and ended up touching the uncovered wire. (the button was actually under the light and not visible..had to push finger up into the bottom of the fitting). 6 The phone cable kept falling out. 7. Lastly BUT importantly, we had chosen the hotel because of advertised high speed internet access and the first thing to greet us at reception was a notice that the internet connection was NOT available." (97842672)

    About the room itself?....Nothing, although the potential was there. The good things about the stay was the very helpful and friendly girl at reception when we arrived and it was a pleasant walk away from Olympia.

    The room looked nothing like the picture in the ad. See general review for other comments.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  20 juni 2008

    "Glad it was only one night!" (97437654)

    Location to Earls Court

    Poor quality of room (bed, facilities,curtains let too much light in), poor check-in services.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  17 juni 2008

    "Enjoyed my stay , as for night out there are many options available near by hotel so can save on late night Taxi :). Easy to travel Victoria & Paddington. So I reach easily to Brigton & Oxford from my hotel. " (97562257)

    Good clean hotel,walking distance from Tube station & Pubs area. peaceful place.Thumbs up :)

    Nothing bad about hotel, After handling the room key at chekin, receptionist was so busy in phone that she didn't direct me for room, found her behaviour very rude. Basement rooms don't have good connectivity for mobile network. I missed some important calls.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Anonymous ( Groep collega's) 

    op  10 juni 2008

    "made us all late for our evening appointment, and were generally unhelpful, although the reserve hotel was nice enough." (97227024)

    the reserve hotel was nice enough, and did cover transport costs to reserve hotel

    the hotel fobbed us off with a story of maintainece problems, when quite clearly they had double booked the room, the staff were un-apologetic and sarcastic.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Alan james ( Vriendengroep - volwassenen) 

    van Burnley , GB  op  1 juni 2008

    "VERY NICE" (97717203)

    NICE HOTEL STAFF VERY PLESENT ESPECAILY THE POLISH OR LATVIAN GIRL WHO GAVE US DIRECTIONS

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Erik ( Jong paar) 

    van Elspeet , NL  op  28 mei 2008

    "We were happy that we only were in the hotel for sleeping. Otherwise we would definitely have reclaimed our money and went to another hotel. The square meters of the room were probably enough for a single bedroom, not for a double with a kitchenette in it. " (97917845)

    The price was fairly ok. It looked clean.

    the room was just small, if one of the couple wants to get dressed or make some food, the other one must take a seat on the bed. Suitcases can only be left standing up. The bed is just too old, which is resulting in poor quality. For credit card payments an additional 5% is charged.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Suzanne ( Volwassen paar) 

    van Delft , NL  op  12 mei 2008

    "Everything specially the misrepresentation of the product. The pictures in the publicity is very far from the reality. I have paid (#75) for a double room with a bath en free wifi internet. There was no bath en no access to internet in the room only in the lobby and I had to use the computer of the hotel. The room was extremely small. They charged 5% more if you pay with credit card which is only specified once you are at the desk." (97427990)

    The services and facilities were very very poor.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  23 januari 2008

    "Chose the hotel for proximity to Olympia exhibition and self- catering facility. Large Tesco store nearby open 24hrs so easy to buy food and bring back. Small kitchenette facilities had fridge and microwave with plates,cutlery and glasses. Also kettle and toaster. Close to Earls court underground so easy to get into Leicester square and Covent garden.(Also on direct line from Heathrow. Staff very pleasant and helpful." (97463624)

    The kitchenette. Have specific dietary needs so was able to self cater.Very easy to access Earls Court, Olympia.

    Room adequate but smaller than we were used to. Didn't have a bath.

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Stephen ( Solo vakantieganger) 

    van Leeds , GB  op  5 maart 2008

    the ammenities within the room for eating

    only 1 english speaking channel on the television-even after I requested someone look into this I was ignored

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 David ( Solo zakenreiziger) 

    van Market drayton , GB  op  2 maart 2008

    "To call these rooms self-contained self catering studios is a complete joke. A single electric ring, no cooking utensils, no microwave. But there was a toaster, which was unusable because it set off the smoke alarm! If you don't mind a cramped, poorly equiped room, then it's for you and good value for London. If you like properly clean, well decorated rooms, with enough room to swing a cat, then give it a miss!" (97695886)

    Price

    Too small, very cramped and inadequately equiped; as well as being not properly cleaned.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Patrick ( Solo vakantieganger) 

    van Leamington spa , GB  op  3 februari 2008

    "I guess for me the room is too small." (97703406)

    Safe. Clean.

    Too small. Tight. Cumbersome.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  17 januari 2008

    "This is a great hotel in terms of location for those attending Earls court exhibition centre and one tube stop away from Olympia. Tube station is a 1 minute walk away. This is a basic hotel in a very nice area. There are no meals served at all and there is no mini bar or other facilities. However there is a mini kitchen (that all fits in a cupboard) in the room with an electric hob/fridge/ microwave and sink. If you just want a basic room with small en-suite to sleep in for 8 hours it is great. Beds are clean and comfy. Would stay again. Worth the price and there are plenty cafes/restaurants and bars round the corner to eat at." (97183868)

    Very good location for Olympia and earls court exhibition centre

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 2/10 Leon ( Groep collega's) 

    van Bristol , GB  op  10 maart 2008

    "No parking at all - this hotel is three streets away from Earls Court - parking was re-stricted to permit holders only - had to park a good 5 minutes walk away. Hotel did not have any passes for parking. Receptionist were rude and very un-helpful. Rooms were very small. Would not reccommend this hotel to anyone." (97709177)

    Walking through the front door was the start of a complete nightmare!

    2 van de 3 personen vonden deze hotelbeoordeling nuttig:

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