The Derbyshire Hotel, South Normanton

Carter Lane East, South Normanton, DE55 2EH 4

Conveniently located just off junction 28 of the M1, The Derbyshire Hotel provides 4-star luxury and impressive décor, opposite the East Midlands Designer Shopp... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  27 november 2009

    "Very poor." (108536312)

    TV remote control missing. Asked the reception for replacement, but never got one. One of your receptionish is not friendly and don't seem to care about the remote control. eating pipe work very noisy and keep clicking till about 12.30am and starts again at 5.30am. Didn't have a good noght sleep. Inform receptionish and don't seem to care. Swimming pool too small.

  • 7/10 Anonymous ( Familie met jonge kinderen) 

    op  27 oktober 2009

    Nice comfortable bed

    hotel room dusty, no heating, no hot water and an extractor fan blowing all night

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Paul ( Solo zakenreiziger) 

    van Nr stafford , GB  op  24 oktober 2009

    "Excellant will be retruning" (108187159)

    Standards are very high

    Poor choice of menu items

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Sarah ( Volwassen paar) 

    van Bedford , GB  op  3 november 2009

    "The hotel is lovely but needs a bot of spark of the old times. When we first used it it wasowned by the Swallow Chain and it was superb." (108227568)

    Visitinghotel again after four years

    Bed too soft, Bathroom needs upgrading especially the shower. Room was dusty and wondered when it was ast used. Door lock outside need cleaning and polishing. The mean 2 small milk you provide six would be ideal. I was shocked about the saturday dinner menu it was rubbish - how can an adult have bacon in bread or sausgae and mash on a saturday evening??

  • 8/10 Anonymous ( Volwassen paar) 

    op  30 oktober 2009

    "No problems and enjoyable" (108744684)

    Liesure facilities and overall helpfullness of staff

  • 10/10 Kevin ( Jong paar) 

    van Thetford , GB  op  9 oktober 2009

    "good value" (108854047)

    position staff cleanliness

    was told not to eat here but cross road. Food in very non competitive

  • 8/10 Barbara ( Man/man of vrouw/vrouw paar) 

    van Tydd st mary wisbech , GB  op  11 augustus 2009

    "The beds and pillows were very very comfortable and I miss them already! We would recommend the hotel to anyone who needs to stay in Derbyshire. Unfortunately we didnt get a chance to use the facilities but would stay there again for a weekend just to use the pool and gym and enjoy the delicious breakfast." (108536320)

    Staff were very good. Breakfast was excellent especially the fruit puree to put over the fresh fruit!

    We were put in room 122,and there were spiders in the corners of the ceiling and of course associated cobwebs to go with the spiders! Just over the door there were cobwebs which hadnt been touched and also the ledge near the radiator hadnt been dusted for what looked like months! The shower although hot didnt have too much power in it.

  • 10/10 Anonymous ( Volwassen paar) 

    op  6 augustus 2009

    "As above" (108931306)

    We had booked the accommodation as a stopover stay travelling between Buxton & Nottingham - we had also informed of a late arrival after midnight - when we arrived the lady on reception immediately attended to us - the next morning during breakfast the staff were extremely polite and helpful especailly when we asked directions to the nearest retail shops the lady went out of her way to esnure we understood the directions - quick check out - the only disappointment was that our stay wasn't long enough to experience the rest of the hotel and its staff.

  • 7/10 Anonymous ( Volwassen paar) 

    op  21 juli 2009

    "Good" (108896932)

    Good leisure facilities and dining

    Had to change rooms due to dripping shower. Reception staff were going through the motions rather than interacting with guests

  • 9/10 Paul ( Volwassen paar) 

    van Salisbury , GB  op  7 juli 2009

    "Probably as good as it gets! " (107897941)

    Very pleasant atmosphere. Clean,fresh and welcoming. Staff friendly and efficient. As vegetarians we thought breakfast might be a problem - we were wrong! Food and table service was spot on. Extending the welcome to our dog made it an ideal overnight stop.

    There was some sleep disturbance caused by inability to reduce room temperature sufficiently, coupled with external aircon fan noise if window opened.Wedding party stragglers a little too chatty at 3am.

  • 9/10 Richard ( Volwassen paar) 

    van Driffield , GB  op  9 juni 2009

    "Very good" (107347067)

    Very good service at breakfast - the head waiter in particular showed a very good level of quiet efficiency with the right balance of attention and restraint, but available when needed.

    Lovely girl on reception, but she spoke a "standard patter" very fast which made it difficult to understand, not helped by her accent unfortunately.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Martin ( Jong paar) 

    van Nottingham , GB  op  6 mei 2009

    "I would deffinately recommend this hotel to someone else or to another couple. " (107726654)

    The staff were very courteous towards us and polite, were eager to see if there was anything else they could do for us. The cleaner always did a very good job of our room.

    I cant really think of any really, but only one small bad point was that the air conditionong is a bit noisy at night time.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Gary ( Jong paar) 

    van York , GB  op  19 juni 2009

    "would stay again " (107644023)

  • 9/10 Sarah ( Jong paar) 

    van Leeds , GB  op  15 juni 2009

    "Good as a stop over." (107760170)

    Efficient check in and quality of the room.

    If breakfast is advertised as 7-11am on Saturday it isn't welcoming for the staff to be clearing things up and not replenshing things at 10am.

  • 9/10 Justin ( Solo zakenreiziger) 

    van Wimbledon , GB  op  26 mei 2009

    Food was very average

  • 6/10 Barry ( Volwassen paar) 

    van Chorley, , GB  op  5 mei 2009

    "It gets worse, we both had to take pain killers because the bed was so soft.But on the bright side they did clean the room quickly and thoroughly. THANK YOU!OH AND THE WEATHER WAS BEAUTIFULL ALL WEEKEND! If you have learned anything from your shortcomings then if we were to come back sometime you might try toput things right." (107951753)

    A modern well decorated bright roomy hotel,well situated to the M1. Enjoyed the well cooked and presented breakfasts.

    Was not impressed having to wait for reception staff to appear from either the back office or another part of the hotel,not happy with the lack of cleanliness of the room,swags to curtains had not been dusted for weeks.Cobwebs hanging from coving around aircon unit could be grade 2 listed they had been there that long.I bought a necklace and asked for it to be placed on the pillow with a bottle of iced champayne between 7.00 and 8.00 while we were at dinner.Got back to find nothing.I marched down to reception,waited for a receptionist to appear,asked him to look at the diary,very sorry sir but we had not checked the diary,I returned to our room twenty minutes later the phone rang.I am so sorry sir we don`t have the champayne you ordered. Actually we don`t have any of the champayne on the wine list.MOMENT LOST! surprise evaporated!We would like to give you a bottle of house champayne to say sorry "cheap perrier".

  • 10/10 Claudette ( Groep collega's) 

    van London , GB  op  28 april 2009

    "ENJOYED WILL PROBABLY RETURN" (107941237)

    EASY TO PARK, NICE ROOM, GOOD BREAKFAST FRIENDLY STAFF

    HAD TO PUT DRINKS ON ROOM NUMBER AFET 11.00

  • 9/10 Tim ( Solo vakantieganger) 

    van Watford , GB  op  20 april 2009

    "Good overnight stop " (107879110)

    Excellent staff

    Room too far from reception even though the hotel wasnt full

  • 4/10 Nick ( Solo zakenreiziger) 

    van London , GB  op  9 april 2009

    "• would stay somewhere else if I had to stay in that area again" (107654258)

    • conveniently located for the business I had to attend to

    • meal and drinks were over-priced for the quality • there was a constant tapping noise emanating from the radiator which prevented me haivng a decent night's sleep

  • 10/10 David ( Groep collega's) 

    van Doncaster , GB  op  18 maart 2009

    "Very pleasing, will definatley stay there again." (107637357)

    Excellent room, towels, bedding, pool, sauna, jacqussi, tv choice, breakfast, reception staff. I challenge anybody to find a better value for money hotel.

  • 8/10 Deborah ( Solo vakantieganger) 

    van Cambs , GB  op  18 maart 2009

    "Fine, no problems." (107852161)

    Good clean hotel. Manger was attentive, though reception not always staffed.

    More of a 3.5 than 4 star really. Breakfast expensive when bought separately. No free wifi - paying for wifi is becoming an archaic notion.

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  9 maart 2009

    "The room met our needs in terms of comfort, but I wouldn't eat in the restaurant again." (107386845)

    Huge bed, attentive service, spacious room

    Restaurant food terrible - limited selection and very standard quality. Our room was a bit tired and dilapidated with stains on carpet, hook fell off bathroom door, marks on walls, bathroom fittings worn.

  • 8/10 Corrinne ( Volwassen paar) 

    van Huddersfield , GB  op  5 maart 2009

    "We have stayed on a number of occassions and been satisfied." (107383648)

    Nice to have such fluffy white towels!!

  • 10/10 Anonymous ( Jong paar) 

    op  25 februari 2009

    "Very good stay" (107663250)

    Excellent in every way except the point I make below.

    No baked beans at breakfast one morning. The lady behind the counter seemed to think that "Sorry we've run out" was a satisfactory answer. The hotel was clearly short of guests that weekend so how they could run out of a vital breakfast component is beyond me. I would suggest that rather than running out, not enough was ordered in the first place.

  • 7/10 Alan ( Volwassen paar) 

    van Ingoldmells , GB  op  27 januari 2009

    the seating in the bar area is in very poor condition very shaby the menu offers very little choice

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Steven ( Solo zakenreiziger) 

    van Mansfield , GB  op  20 februari 2009

    "Excellent business hotel with good leisure facilities. Ideal location next to M1 motorway junction." (107746212)

    Leisure facilities Breakfast lounge for business meetings

  • 10/10 Ian ( Familie met oudere kinderen) 

    van Kilmarnock , GB  op  4 januari 2009

    "Excellent value for money, would visit again." (107516416)

    Excellent facilities and food for a very good price

    Bed in the room was very soft and uncomfortable

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  18 januari 2009

    Staff Parking Location Rooms Facilities

    New computer booking system - well done staff in coping with it

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  1 december 2008

    No TV remote, and quality of TV reception was very very poor.

  • 9/10 Anonymous ( Groep collega's) 

    op  12 november 2008

    "nice, would stay again" (107386955)

    polite, friendly helpful staff nice leisure facilities

    resturant expensive for an average meal

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  6 november 2008

    "i only stayed for one night, but found the hotel to be very comfortable and accomodating" (107747032)

    room servce

    no smoking rooms available

  • 3/10 Jeremy (chih-chung) ( Solo zakenreiziger) 

    van Taichung county , TW  op  14 oktober 2008

    "OK. But prefer not to go back to the same hotel." (107501574)

    Good breakfast meal. Good gardening.

    Place an order through internet and got confirmation print out. When checking in the front desk cannot find my internet booking. They ended up giving me their own booking on the spot. The hotel internet bax was out of order, called but no fixing till the end of the day. No room cleaning after the first night. Complained to the front desk. But it takes two more room changes to get things right. The furnitures in the room is too old and the conditions need to be improved.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  13 oktober 2008

    "very good , i am coming back in novemeber and have no regrets on rebooking at the Derbyshire" (107585479)

    loved the shower in my room, meal was good in the restaurant both evening and breakfast

    didnt get my wake up call

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  3 september 2008

    Only 8 TV channels! Reception on 2 channels was poor, on 3 was attrocious, I was told that it was the same for all rooms. The air con was noisy, but when you switched it off another air con system kicked in that was even noisier. Bathroom extraction would not switch off.

  • 7/10 Nicki ( Jong paar) 

    van West wickham , GB  op  16 augustus 2008

    the toilet had paper thrown down it and had not been flushed and the bathroom hadnt been cleaned

  • 7/10 Stuart ( Solo zakenreiziger) 

    van Spalding , GB  op  4 augustus 2008

    "it was good" (108077294)

    clean tidy friendly staff

    no internet access in rooms, bars expensive. Its more expensive to book online than via the phone this is very odd and a bit cheeky on you behalf as well.

  • 10/10 Joyce ( Vriendengroep - volwassenen) 

    van Dumfriesshire , GB  op  7 juli 2008

    "first class hotel, fantastic value for money" (108080879)

    everything was excellent,, breakfast was fantastic

  • 10/10 Ann ( Volwassen paar) 

    van Southend on sea , GB  op  29 juni 2008

    "very good , would stay there again" (108056508)

    room very comfortable, breakfast was very good, staff friendly, leisure facilities good

    didn't find any

  • 9/10 Chris ( Man/man of vrouw/vrouw paar) 

    van Newcastle upon tyne , GB  op  24 juni 2008

    "very nice" (108096536)

    the hotel was excellent.

    booking site let things down as the hotel had know booking for me , but they did find a room.

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  20 juni 2008

    "Should take the hotel of your list!!!" (97009318)

    Hard to find any apart from location

    In need of refurb well bedrooms well past sell by date. Mould around bath, beds virtually unable to sleep on with springs poking through.

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