London Marriott Hotel Regents Park, London

6/10 Algemene classificatie

• 5/10 Anonymous ( Vriendengroep - volwassenen) 

  op  29 september 2009

  "Uneventful other than the narrated experience" (108532383)

  Well appointed guest rooms with good facilities.The location is very convenient from all points of view.

  The check-in process was the most unwelcome I came across in many years' of hotel stay including at The Marriotts in many locations.We were made to wait in a very hostile manner at the check-in whereas many other guests coming in after us,found their ready rooms. I am willing to wait till the actual check-in time but not discrimination as I and my family experienced. Is it because of less importance for booking through internet?

  Vond u deze beoordeling nuttig? 

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• 5/10 Anita ( Familie met oudere kinderen) 

  van Glasgow , GB  op  20 oktober 2009

  "This was a competely stressful and humiliating experience for both my sister and her family and mysef. The hotel would not couldn't check into booking details because i didn't book with them. This was an expensive room for my sisters birthday, she was going out later on. The children couldn't use the pool because the hotel wouldn't book them in 'til it was sorted, and they had to rush to get ready to go out. Total waste of money. I spent three hours on and off the phone with hotel. Really bad experience wouldn't ever book through a hotel booking agency again!!!!! Gives the hotel a get out clause when they mess things up! " (108362761)

  None

  I booked this hotel for my sister and her family for her birthday they waited in reception for over three hours becase of a mess up with bookings. My sister phoned me up in tears because the hotel weren'nt going to book her in, and she didn't take her credit cards with her. I tried to pay using my card and was refused, my sister had to pay using her spending money.

  0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee
• 7/10 Anonymous ( Solo vakantieganger) 

  op  24 juli 2009

  There was a fire alarm in the middle of the night nobody slept well

  0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee

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