Hotel Universo, Lucca
Piazza Del Giglio 1, Lucca, 55100
Ons hotel ligt in het centrum van de stad, tussen het theater en het immense Ducal paleis, en wordt beschouwd als een van de historische monumenten uit de 19e e... more
€
Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers
8/10 Algemene classificatie
| Categorie | Gemiddelde Score |
|---|---|
| 8/10 | Check-in proces |
| 8/10 | Uw kamer |
| 7/10 | Werkzaamheid van facileiten / voorzieningen |
| 8/10 | Rust en reinheid in het hotel |
| 7/10 | Functioneren van het personeel |
| 8/10 | Algemene indruk |
| 8/10 | Algemene prijs/kwaliteitsverhouding |
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Anonymous ( Volwassen paar)
op 9 september 2009
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( Solo vakantieganger)
van Montalcino , IT op 27 augustus 2009
"bon séjour, un peu provincial" (108948795)
accueil, situation et accès
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Anonymous ( Volwassen paar)
op 1 juni 2009
The hotel accepted to iron my shirt... but when I got it back it was still not ironed, except for that it everything was nice and helpful staff.
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Colson ( Vriendengroep - volwassenen)
van Clichy , France;FR op 6 mei 2008
THE BREAKFAST
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Ruth ( Volwassen paar)
van Borehamwood , GB op 24 februari 2008
"Nice character hotel, attentive staff" (97473829)
Comfortable bed, nice view
No tea/coffee facility. Breakfast menu lacked depth & food too sweet
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Anonymous ( Volwassen paar)
op 3 november 2007
The breaksfast that was included with the stay was the best I had in Italy.
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Anonymous ( Volwassen paar)
op 7 oktober 2007
"I would like to have known about the parking which is far away and if you use the hotel parking it is 29 euros per night. We stayed in a lovely hotel in Modena (which had no elevator) but the staff carried up the luggage and parked the car in an enclosed garage next door for 5 euros. The staff should be more friendly and accomodating. Not even help with the baggage and despite several reminders for a wake-up call because we had an early flight, they neglected to do so." (99141530)
there is very little that I can recommend about this hotel. It is outdated, the service is almost nonexistent and the staff is not at all helpful. It was once a good hotel - now not at all. Also, there is no parking so you have to park your car several blocks away and pay 29 euros per night. The staff does not even help with the luggage.
1. parking, 2. not value for the money, 3. staff not accomodating
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Anonymous ( Solo vakantieganger)
op 29 september 2007
"The hotel is in a most convenient and central position, in the charming city of Lucca within easy walking distance of the railway station. It provides comfortable accomodation, and includes a good breakfast with cold meats, boiled eggs, fruit and rolls etc. The theatre is just across the square and the Church of St. Giovanni is around the corner. This church holds musical events every evening of the year. The city is a treasurehouse of works of art and has many excellent restuarants." (99441192)
The hotel was very comfortable and the staff most welcoming and helpful.
There was nothing I disliked.
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Anonymous ( Volwassen paar)
op 4 juli 2007
"Very pleasant overnight stay with positive ratings for room, level of cleanliness and staff service. A definite positive for return when next in the impressive city of Lucca. Most impressed. Thank you." (49282859)
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Anonymous ( Volwassen paar)
op 27 mei 2007
The room was clean and the bed comfortable. The reception staff were helpful and the breakfast buffet was very good.
The room was very small and rather tatty considering the cost.
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"Enjoyed the stay " (107760674)
clean,central, nice breakfast pleasant enough expierence.
no shower curtains which meant the floor got very wet when showeringm,nothing to dry the floor with, and sinks took a long time to empty drains seemed to be blocked.