Hotel Roma, Valladolid

8/10 Algemene classificatie

• 5/10 Anonymous ( Solo vakantieganger) 

  op  15 november 2008

  "The location of the hotel was good as it was in the centre of the city. The room was clean but basic. I would have liked to have seen english tv channels, tea/coffee making facilities and mini bar but none were available. I was also not happy as I thought that the total price for my room was the one quoted on the website but I had to pay VAT when the bill was settled at the hotel. The customer services at reception was extremely poor and they were neither particulaly helpful nor friendly. Staff were unable to inform me or indeed find out details regarding buses to the airport when I requested. No effort was made by staff to assist me in this matter. Other hotels in Valladolid have previously offered me better facilities and indeed much higher levels of customer service for a similar price." (107495699)

  Good location Good buffet breakfast

  No english tv channels poor customer service poor shower facilities in bathroom

  1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee
• 10/10 Christopher ( Solo vakantieganger) 

  van Sleaford , GB  op  13 oktober 2008

  "Very Good much better than before!" (107697538)

  Very good location

  0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  Vond u deze beoordeling nuttig? 

  Ja

  Nee

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