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3 star

Best Western The Crown Hotel, Lyndhurst

High St, Lyndhurst, SO43 7NF
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.9 / 5 3.9 / 5
Overall value for money 3.7 / 5 3.7 / 5
Performance of staff 4.5 / 5 4.5 / 5
Your room 3.7 / 5 3.7 / 5
Overall experience 4.1 / 5 4.1 / 5
Order and cleanliness of the hotel 4.3 / 5 4.3 / 5
Guest Rating 4.1 / 5 4.1 / 5

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Night(s) Room(s)

Guest Reviews

4.0 / 5 4.0 / 5 Anonymous on 25/10/2009 (Mature couple)

breakfast

 (108418522)

4.4 / 5 4.4 / 5 Anonymous on 16/09/2009 (Mature couple)

Very large room. Very clean. Comfortable bed.

Shower head needed fixing. (Didn't report this until checking out and the reception staff were very apologetic - I'm sure it's now been fixed!) Could do with air conditioning as it was very hot and we needed to open the windows and the traffic was very noisy both early evening and early morning.

Overall: Lovely hotel - good standard. Nice staff. Good breakfast.  (107764085)

4.3 / 5 4.3 / 5 Allen [Gravesend, GB] on 08/09/2009 (Mature couple)

Nice atmospheric hotel with very helpful staff, good parking facilities and a reasonable bathroom.

The evening meal was a bit more show than substance and probably we would eat out in future. This was offset by an excellent breakfast although our request for two poached eggs on our smoked haddock was not met.

Overall: For the price this was a reasonable stay- certainly this a is a comfortable hotel that just misses being top notch.  (108774413)

4.4 / 5 4.4 / 5 Anonymous on 24/08/2009 (Family with older children)

Room was spacious and well-equipped.

Staff serving breakfast were very rushed, mixed up food orders and clattered unecessarily loudly when clearing away.

Overall: Lovely hotel, good location for village shops, shame about the breakfast experience.  (108974920)

3.7 / 5 3.7 / 5 Anonymous on 17/08/2009 (Young couple)

good extras ie. hot chocolate, biscuits , breakfast excellant

duvet too hot for summer, room bit small

Overall: good location and hotel very good  (108864497)

4.1 / 5 4.1 / 5 Anonymous on 16/08/2009 (Mature couple)

Friendly staff, excellent food, good location in centre of village.

Unfortunately our room was on the front of the hotel and had a lot of traffic noise at times.

Overall: Good hotel - would stay again, but would try to get a room to the rear of the building!  (108765970)

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