| Check-in process |  4.4 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money |  2.8 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room |  3.0 / 5 |
| Overall experience |  3.2 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating | 3.4 / 5 |
4.0 / 5
Ian [Surrey, GB]
on 01/09/2009
(Family with older children)
very clean room, prompt and friendly service, close to centre of Lyndhurst, provision of good travel cot for our 10 week old, ground floor room requested and recieved
although the room had been renovated recently, although not uncomfortable I think the beds were a little dated (linnen was fine)
Overall: Great hotel, friendly service and a great base to explore the New Forest (108514590)
4.6 / 5
Anonymous
on 09/09/2008
(Mature couple)
Overall: very pleasant (107107442)
1.6 / 5
Anonymous
on 22/10/2006
(Mature couple)
Location
The standard of the decor and general cleanliness was poor. The room had an an odour [drains]and in short it simply was not value for money.
Overall: If I had known that the hotel was so tired I would not have made the booking. Some of the staff had not got a clue e.g. wanting to leave the cooked breakfast on the table albeit I still had half a bowl of cereal to eat (99801914)
2.7 / 5
Anonymous
on 01/08/2006
(Mature couple)
(3305033505)
4.1 / 5
antony [gloucester, United Kingdom;GB]
on 07/02/2006
(Mature couple)
location
bar staff,difficult to get served
Overall: very nice hotel (3304165455)
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