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Home > United Kingdom > England > Hampshire > Southampton > Southampton Park Hotel

Southampton Park Hotel, Southampton

12-13 Cumberland Pl, Southampton, SO15 2WY
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Summary of Guest Ratings

  • Check-in process 4.1 / 5 4.1 / 5
  • Working order of facilities / equipment 3.7 / 5 3.7 / 5
  • Overall value for money 3.7 / 5 3.7 / 5
  • Performance of staff 4.0 / 5 4.0 / 5
  • Your room 3.4 / 5 3.4 / 5
  • Overall experience 3.7 / 5 3.7 / 5
  • Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
  • Guest Rating 3.8 / 5 3.8 / 5

Guest Reviews

4.4 / 5 4.4 / 5 William [Whittlesey, GB] on 27/08/2009 (Solo business traveller)

Staff very good, gym, pool and restaurant all good

Room decoration is in need of replacement, the lift does not install confidence that it will work properly

Overall: Overall good value for money and I've recommended to others if needs arise. I don't know that I would spend an extended period there but for short business trip its fine.  (108834943)

3.3 / 5 3.3 / 5 Anonymous on 02/11/2009 (Group of work colleagues)

Restaurant staff pleasant

Lift inadequate. Just room for 2 people with cases. Also had to haul cases up some stairs. Had to go down to reception straight away as key did not work.

Overall: Fair price. Didn't look much like pictures.  (107871672)

3.0 / 5 3.0 / 5 Philip [Wimborne, GB] on 01/11/2009 (Mature couple)

When i checked in, the young man at the checking was very helpfully! and gave me some ideas on where to go and eat which was very good.

MY room had a tile broken outside of the bath and the paper in the bathroom on the sealing was falling of. One of the staff members who was working in the morning Friday 30th oct male where the breakfast was being served, was very rude and really grumpy, kept tutting if people were sitting in the wrong bit of the breakfast area where they are know signs to tell us where to sit ( he needs some customer services skills!!) didn't really feel to comfortable round him

Overall: £85 should have got me a little bit better than that! the trouble is people always moan and forget the good points. being honest i bumped it to a few staff, cleaners and where i was looking for my room one showed me where it was, spoke to the gym instructor was chatting, but that one bloke in the morning over shadow them all for how he was, properly for that reason i would not stay there again  (108739326)

3.9 / 5 3.9 / 5 Anonymous on 26/10/2009 (Mature couple)

Good room, breakfast and enjoyed the swimming pool and spa

Bathroom door didn't close properly. Perhaps hotel needs a bit of decoration and freshening up

Overall: Good. Liked the view over the park and the swimming pool.  (107875130)

2.6 / 5 2.6 / 5 eric [solihull, GB] on 12/09/2009 (Solo leisure traveller)

Location

No car parking. Poor breakfast. Cold plates for hot buffet. Faulty WC seat and shower holder. Bins emptied at 6.00am.

Overall: Adequate.  (108125167)

4.7 / 5 4.7 / 5 Anonymous on 11/09/2009 (Mature couple)

Bathroom had been renovated; room was very comfortable. All staff was always very helpful. We were quite pleased too with the one dinner we had there; the waiter was very attentive and food was great.

Overall: We were very pleased with accommodations; we found a local pub we liked and were pleased the park was right across the street. (That came in handy because we had visitors for one day-they had a five-year old-liked the park.  (107636097)

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