| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
(108985252)
Lovely breakfast, and the food at the evening meal was fantastic. Tea making facilities in the room were good.
The decor was very dated, the bathroom had mildew on the ceilings and grouting. The toilet was not stable and rocked when sat on :o/
The central heating was not great - the room felt chilly with it on and it was turned off early (approx 9pm), which however was already addressed with there being a convector heater already in the room - however this was plugged into a multiway adaptor which was pretty dangerous due to the load put on it so we had to do without the lamp.
The carpet in the public areas are also tired,although appeared to have been recently cleaned but were quite literally threadbare in large swathes around the bar area. Also the hot water taps get incredibly hot - which I would worry about with any youngsters who stay there.
Overall: Having stayed there in the past, there was a noticable downturn in it's appearance. I would however stay there again, the points I have made would not put me off. (108875749)
The bar/restaurant staff were friendly and provided for all our needs efficiently and were very welcoming
We felt that our room was a little dated and dark and the bathroom in need of a serious upgrade. The shower did nobody any favours as it filled the room with steam and was difficult to control.
Overall: Not too bad but get the room sorted and it would have been very good. (108612508)
Lovely room, food was fantastic with lots of choice. The Inn was lovely to look at. Staff were very friendly and helpful.
Overall: Excellent, nothing was too much trouble. Would stay there again. (108869752)
The bed and room was very comfortable,the meals from the main menu were excellent and good portions.Staff were on the whole quite pleasant.lots of hot water in the bathroom,good car parking
bathroom walls was covered in mould,and smelt,the loo was loose.There was no breakfast menu and the chef had no fruit.it was rather take it or leave it although the cooked breakfast available was very nice.
Overall: on the whole quite pleasant,I don't think the people running it were very interested in the guests or customer service.No one showed us to the room but i realise they were agency staff,The stairs were very difficult with suitcases (108527565)
the staff were extremely friendly and helpful and the food was very nice
the rooms were old and tired and sleeping in the bed made me feel grubby.
the shower hose was broken causing the bathroom to flood everytime i used it.
Overall: i would have been prepared to stay in a hotel of this poor quality for a lot less than i was charged (108399304)
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