| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.1 / 5 |
4.4 / 5
Anne [Brafferton, Darlington, GB]
on 23/09/2009
(Mature couple)
Lovely abience in the building .Breakfast excellent for both food and service. Bed and room very comfortable. Grounds beautiful for walks.
Bathroom looked tired.Paint coming off ceiling and old taps which were difficult to turn off especially with wet hands.
Overall: Thoroughly enjoyed it. Very comfortable and relaxing. (107934150)
4.1 / 5
Joyce [Harrogate, GB]
on 15/06/2009
(Solo leisure traveller)
Excellent, efficient staff who couldn't do enough for you.
Given room in the attic with sloping roof over bed (banged head, even though the hotel was obviously not busy. No air conditioning in attic room - it was very hot and stuffy. Room was obviously recently painted - shame about the peeling ceiling paper and the stained carpet. In the lift the floor light bulbs weren't working so had no knowledge of which floor the doors opened on.
Overall: Quality of staff was excellent. (107993372)
3.7 / 5
Anonymous
on 20/07/2008
(Mature couple)
Food
Setting
Comfortable bed
Comfortable room
Lack of attention to detail eg:
- initially given the wrong type of room
- no barman on duty
- dinner order not taken in bar; had to go into restaurant to order
- flowers on table dying
- one of receptionists offhand
(108066423)
4.1 / 5
Paul [RIPON, GB]
on 15/07/2008
(Mature couple)
Excellent staff. Good sized well-appointed room
(108006521)
3.9 / 5
martin [Thirsk, GB]
on 22/04/2008
(Young couple)
excellent food in dobsons. great golf course.
bedrooms and leisure areas in need of painting. additional service charges added to bill without consultation.
Overall: Excellent setting, handy for tourism, relaxing and easy to get to. (97228213)
4.9 / 5
Anonymous
on 16/04/2008
(Mature couple)
Comfortable, pleasant and clean rooms. Excellent food available.
Would have liked a walk-in shower, but I seem to remember there wasn't an option when I booked.
Overall: Set back from the main road by a long drive. Peaceful surroundings. Staff very helpful, always someone on hand to assist with anything required. Leisure facilities very good - no need to bring own towels as towels for swimming are readily available. Not all rooms have walk-in showers. (97963630)
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