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3 star

Otterburn Tower Hotel, Otterburn

, Otterburn, NE19 1NS
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.3 / 5 4.3 / 5
Working order of facilities / equipment 3.9 / 5 3.9 / 5
Overall value for money 4.0 / 5 4.0 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 4.1 / 5 4.1 / 5
Overall experience 4.1 / 5 4.1 / 5
Order and cleanliness of the hotel 4.0 / 5 4.0 / 5
Guest Rating 4.1 / 5 4.1 / 5

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Night(s) Room(s)

Guest Reviews

4.9 / 5 4.9 / 5 Graham [Rotherham, GB] on 29/09/2009 (Group of adult friends)

The overall experience was very good with excellent and attentive staff. Free wifi was a pleasant bonus

Size of the television could have been a little bigger

 (108952625)

4.3 / 5 4.3 / 5 Anonymous on 16/04/2009 (Young couple)

Lovely location & building, staff were great, owner very helpful, room was a very good size

Shower was horrendous, leaked everywhere. Food in restaurant very hit and miss. My starter great, main course not good, opposite for my husband!

Overall: We really liked the hotel and the staff. They were very helpful, the room and the setting were lovely, just wish we had eaten somewhere else!  (107467637)

4.3 / 5 4.3 / 5 Anonymous on 16/04/2009 (Mature couple)

 (107615350)

4.1 / 5 4.1 / 5 Chris [Waterlooville, GB] on 16/04/2009 (Mature couple)

excellent hotel ,and staff very helpfulFood excellent,if a little pricey,and could do with a bit more choice.

looked a little "jaded"in places - could do with a little TLC

Overall: an imposing building with a good ambience in a quiet,rural surroundings  (107922917)

3.0 / 5 3.0 / 5 JOHN [Cardiff, GB] on 04/12/2008 (Solo business traveller)

Lovely situation with first class food.

Very poor room heating with a radiator undersized for a big room.

Overall: I enjoyed the night with you and talking to other guests but it would be nice to have the log fires burning properly and not just smoldering and a room that was heated nicely.  (107668008)

4.9 / 5 4.9 / 5 Anonymous on 03/08/2008 (Group of adult friends)

Excellent and friendly staff. Excellent food and delightful rooms.

Too hot at night!

 (108097507)

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