| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 4.5 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
3.9 / 5
Anonymous
on 17/09/2009
(Mature couple)
Beautiful setting and lovely hotel.
Service in the resteraunt was excellent.
Not actually BAD - but 'could do better' A disapointing at the range of vegetarian food and the complete absence of a decent no-alcoholic drink to go with the food. I had 'phone ahead and therefore brought my own.
A ported at the reception desk would be useful.
Some of the reception staff used the 'telephone speak'
Overall: great and will come again (108693781)
4.4 / 5
Anonymous
on 22/07/2009
(Mature couple)
(108583006)
5.0 / 5
Trevor [Milford on Sea, GB]
on 30/03/2009
(Mature couple)
Environment is amazing, its own world.
Overall: Wonderful hotel with excellent staff! (107585601)
4.1 / 5
keith [bournemouth, GB]
on 09/03/2009
(Young couple)
a good place to relax
Overall: a nice country hotel in a lovely setting in the middle of the new forest (107450073)
3.7 / 5
Anonymous
on 09/02/2009
(Mature couple)
good clean room, pleasant reception
was hoping for a room in the original building,with original features, as seen on the internet.We tried to get room service twice throughout the night and there was no answer. We recently stayed in a similar room at a hotel for half the price and the same facilities,i was a little disapointed as i was wanting to surprise my partner.
Overall: Although everything was clean and the staff were very pleasant, i am still trying to work out what i was paying for,as there was nothing exceptional about our stay. (107377830)
4.0 / 5
Anonymous
on 14/10/2008
(Young couple)
Beautiful building and gardens.
Excellent food in Brasserie.
Helpful staff at check-in.
Delay in service at Breakfast as hotel was very busy.
Wedding taking place during stay and there was excessive noise / lights from disco.
Overall: A very pleasant stay only slightly spoilt by crowds and noise from the wedding. Would recommend checking for wedding bookings before visiting. (107185444)
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