| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff |  4.5 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.3 / 5 |
3.9 / 5
Len [Bromley, Kent, GB]
on 12/10/2009
(Mature couple)
Friendly Staff, Good size room, Food excellent, all areas tidy and clean
Found it difficult to sleep with the air conditioning and heavy duvey, could not seem to get it right between hot and cold!
(108605132)
4.9 / 5
Anonymous
on 24/06/2009
(Young couple)
Excellent staff
Swimmming area and spa great
Lovely room
Shower in room was not that powerful
Overall: Excellent would recommend (107597541)
4.7 / 5
Rowena [Blandford Forum, GB]
on 24/06/2009
(Young couple)
The hotel was lovely, however we booked it as I am 8 months pregnant and wanted some leisure/relaxation time before our new arrival, during our stay the fire alarm went off at 2am due to an insect which was most frustrating as I couldn't then get back to sleep. We did receive a prompt apology and 50% off our next stay and we were happy with this. I would recommend to friends/relatives to stay at the hotel.
As above
Overall: As above (107770433)
4.4 / 5
Anonymous
on 11/05/2009
(Group of work colleagues)
over all excellent
rooms need up gradeing
Overall: excellent (107787972)
2.7 / 5
Keith [Brighton, GB]
on 28/04/2009
(Young couple)
nice location, good food
room very average for the price. room service trays left in corridor in evening still there the next morning. pool+poolside too small, only 7 recliners, main restaurant very pompous and lacking atmosphere, they also bizarrely stagger arrivals to one table every ten minutes. late check in of 3pm and early check out of 11am means big queues near these times. sunday breakfast stopping at 10am is far too early, again resulting in queues. we had a 'garden view' room - the garden is not much more than a glorified flower bed.
Overall: better places to stay for the money. wasn't awful but for the price it should have had a 'wow' factor. it didn't. (107369065)
4.7 / 5
Anonymous
on 16/03/2009
(Mature couple)
(107600879)
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