| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
3.9 / 5
John [Brackley, United Kingdom]
on 19/10/2004
(Mature couple)
large, spacious bedrooms. lovely setting. golf course opposite. clean. good swimming pool. great breakfast
hot water slow to come through
Overall: Great value for money. Staff were unobtrusive but friendly when approached. (1569931)
3.9 / 5
Brian [SIDMOUTH, GB]
on 28/06/2009
(Solo business traveller)
Facilities good
Room good
Door did not lock correctly
Staff un-informed of local attractions and on-site facilities
Overall: Good value and I will stay again. Staff training needs uprating as far as local knowledge is concerned. (107604972)
4.1 / 5
Anonymous
on 29/05/2009
(Mature couple)
Outstandingly good restaurant. Beautiful & extensive grounds.
Difficult to describe how unfriendly the receptionist was - she gave out information as if she was reading us our rights!
Overall: We booked for just one night but this hotel is mostly time-share. It has excellent facilities and would make a great base from which to visit the New Forest and surrounding area. (107536508)
4.6 / 5
Anonymous
on 03/04/2009
(Mature couple)
Excellent room and good leisure facilities. A problem with the shower was fixed straight away.
Furnishings in the main reception area seemed shabby.Breakfasts were very good but staff seemed disorganised when busy as did not replenish buffet until reminded several times.
Dinner in the restaurant excellent but irritating that the fixed price menu had several items that a were extra cost.
Overall: Enjoyable stay - fulfilled expectations so good value for money. (107393015)
3.9 / 5
Kevin [Bexhill on Sea, GB]
on 26/03/2009
(Mature couple)
(107469196)
4.1 / 5
Ruth [Melksham, GB]
on 17/02/2009
(Mature couple)
We did not see the Hotel at iys best at Check In as the weather was horrendous and we got soaked going yo our room!, but the room was fine the staff delightful and the breakfast excellent
(107782562)
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