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3 star

Best Western The George Hotel, Swaffham, Swaffham

Station St, Swaffham, PE37 7LJ
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.2 / 5 4.2 / 5
Working order of facilities / equipment 3.5 / 5 3.5 / 5
Overall value for money 3.4 / 5 3.4 / 5
Performance of staff 4.1 / 5 4.1 / 5
Your room 3.3 / 5 3.3 / 5
Overall experience 3.8 / 5 3.8 / 5
Order and cleanliness of the hotel 3.9 / 5 3.9 / 5
Guest Rating 3.7 / 5 3.7 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.3 / 5 4.3 / 5 Anonymous on 24/09/2009 (Mature couple)

Attentive staff. Well presented,good menu and well prepared food.

Limited lounge area.Some upholstery needs refurbishment.

Overall: Apart from the above, everything quite satisfactory.  (108769736)

2.0 / 5 2.0 / 5 Anonymous on 17/08/2009 (Solo business traveller)

 (108161733)

4.4 / 5 4.4 / 5 Anonymous on 12/08/2009 (Mature couple)

Overall: Excellent stay  (108756139)

2.0 / 5 2.0 / 5 Margaret [Fareham, GB] on 25/06/2009 (Mature couple)

There was a good choice of cooked breakfast and it was well cooked. Also there was plentiful cereal, fruit, yoghurt, toast and fruit juices.

The hotel interior was a little drab and tired looking. The staff were efficient but could be a little more welcoming. The bedrooms and bathrooms are in dire need of a makeover.

Overall: For one night it was acceptable.  (107769406)

3.3 / 5 3.3 / 5 Anonymous on 03/05/2009 (Group of work colleagues)

hotel was good and staff were helpful

evening meal at restaurant - food good but took long time to arrive and waiters sometimes forgot requests even though the dining room was not full. TV in room not acceptable - BBC 1 & ITV1 could not be received. Newspaper ordered but not received and one day the room had not been cleaned.

Overall: On the whole it was pleasant but there various bad points.  (107725206)

3.0 / 5 3.0 / 5 Anonymous on 07/04/2009 (Group of work colleagues)

 (107389639)

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