| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.3 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
Attentive staff. Well presented,good menu and well prepared food.
Limited lounge area.Some upholstery needs refurbishment.
Overall: Apart from the above, everything quite satisfactory. (108769736)
(108161733)
Overall: Excellent stay (108756139)
There was a good choice of cooked breakfast and it was well cooked. Also there was plentiful cereal, fruit, yoghurt, toast and fruit juices.
The hotel interior was a little drab and tired looking. The staff were efficient but could be a little more welcoming. The bedrooms and bathrooms are in dire need of a makeover.
Overall: For one night it was acceptable. (107769406)
hotel was good and staff were helpful
evening meal at restaurant - food good but took long time to arrive and waiters sometimes forgot requests even though the dining room was not full. TV in room not acceptable - BBC 1 & ITV1 could not be received. Newspaper ordered but not received and one day the room had not been cleaned.
Overall: On the whole it was pleasant but there various bad points. (107725206)
(107389639)
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