| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
Ample parking,food good,reasonably priced.Staff very helpful. Nothing to much trouble.Wil return.
Dirctions for Ballintoy, from Coast road,and main towns near by would have been useful.
Overall: The stay was enjoyable for myself and adult neice and nephew. The staff were very friendly and helpful. Directions to Ballintoy would have been helpful as the road signs were not always clear, a wrong road could easily be taken.Road numbers would be helpful, given the lack of signs. Information on line re.the accomadation states that there is satellite tv in the bedrooms,, this was not our experience. Accurate info is important,especially on a website which may be the only tool available for sourcing accomadation. We would return and hope to do so sooner rather than later. (1357203)
Good Food,Friendly people,Good evening Entertainment
Size of Carpark
Overall: Enjoyable (108340059)
Overall: thought everything was excellent (108833158)
Good location, dinner and breakfast. Comfortable, clean room. Pleasant staff.
So called Irish entertainment disappointing.
Overall: Enjoyed our stay. (107680365)
Helpful of staff at the hotel.
(107928718)
(107158598)
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