| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  3.7 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.1 / 5 |
2.6 / 5
Anonymous
on 30/06/2008
(Young couple)
Fantastic location with great views. Hotel very clean and spa services were excellent.
Noisy banging at 3am each night, woken up with alarm calls that were not ordered and staff entering room at night without knocking. 2nd night price hiked up to
Overall: Poor value for money considering how much the room rate was. (97059150)
4.3 / 5
marlene [edinburgh, GB]
on 02/03/2008
(Mature couple)
i enjoyed the facilities that were available
waiting time on check in and out,drinks expensive
Overall: i enjoyed the stay i had apart from a few things, and had 2 eat out of the hotel which i didn,t like,food not nice (97566085)
4.4 / 5
Tim [ilkley, GB]
on 08/02/2008
(Other)
staff attitude superb, clean, views, parking.
Restaurant a bit expensive but very good. toilet in room 216 too near wall!, needs moving 6 Spa facilities out of bounds to under 16's.
Overall: Pleased with overall experiance.TV did not work properly but soon sorted by extremely helpful staff. Nice blend of old and new building and interiors. Good parking. Spa facilities out of bounds to under 16's which is ok if you are adults wanting a rest but i had my 5 and 12 year old children with me!This is the first hotel we have been to which has this policy. (97396896)
4.6 / 5
Anonymous
on 07/12/2007
(Mature couple)
(97036080)
4.6 / 5
Anonymous
on 29/11/2007
(Mature couple)
A period building yet with a multi million pound contemporary makeover - beautiful!
nothing - would have loved a sea view!
Overall: The sea view. A review of the restuarant which was excellent and how busy the spa gets on a monday morning! (97572920)
4.1 / 5
Anonymous
on 14/11/2007
(Group of adult friends)
Large bedroom
Breakfast good
Great location
Foyer very dull & unwelcoming
Some bedrooms tired
Overall: Really nice but expensive. not worth the money. Cold blustery weather & lit fires in foyer etc would have been a nice touch. Lighting in public areas harsh & not relaxing (97119922)
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