| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel |  3.6 / 5 |
| Guest Rating | 3.4 / 5 |
4.9 / 5
Anonymous
on 13/11/2009
(Solo business traveller)
Staff were very friendly and helpfull.
Unsure why there is a £5.00 charge to park the car, in particular when the following morning I was told that I could use the Cathedral par park (next door) which is free !!!
Overall: I thought that the hotel was great, good location and friendly staff. Breakfast was really good. But as mentioned, very unhappy about having to pay £5.00 to park the car - should this not be free to residents ?? (108632800)
4.9 / 5
Anonymous
on 01/09/2009
(Young couple)
Huge bed. Good bathroom. Good breakfast
Overall: Excellent. I was ill the day we were supposed to check out. The hotel were very understanding and flexible in allowing us to stay another night AND keep the same room which they had to do quite a lot of shuffling of their other bookings. Much appreciated. Thank you. (108154184)
1.3 / 5
Peeter [Forres, GB]
on 10/04/2009
(Family with older children)
Good food
no parking, not possible to book extra bed thru booking system, the room was filthy,advertising as they got SPA -is a joke. a barrel of hot water is NOT A SPA!!!
(107415012)
4.0 / 5
HARRY [STENHOUSEMUIR, GB]
on 24/02/2009
(Mature couple)
Clean Hotel and very friendly staff. Always ready to answer any questions.
Drinks are a bit expensive. Was charged a differance of 30p between the two differant beers on draught. I found this very surprising. Hotel literature suggested sampling the local malt whisky Oban, yet there wasn't any and at the price of £4:75 I wouldn't have paid for it anyway.
Overall: Very noisy with a party and loud music going on in a room on Friday 20th February untill 4am. Police were called yet the very next night the same crowd were drunk and allowed to stay at hotel. Very poor parking facilities for a Hotel of its size. (107340312)
4.4 / 5
David [Preston, GB]
on 12/01/2009
(Solo business traveller)
(107663229)
3.9 / 5
Anonymous
on 29/08/2008
(Mature couple)
Overall: The hotel was fine but compared to 5* bad and breakfast where we had been staying for the rest of the holiday it was very over priced. (97560306)
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