| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.3 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel |  3.4 / 5 |
| Guest Rating | 3.4 / 5 |
4.0 / 5
scott [elgin, United Kingdom]
on 10/08/2004
(Family with young children)
everything at hand.
no bad points.
(1213589)
1.7 / 5
Ian [Great Bookham, GB]
on 08/09/2009
(Mature couple)
Hotel was dirty
Food on walls in dining room
Breakfast was OK but evening meal was dire. One of the worst meals ever in a hotel, poor quality produce used, poorly cooked and presented.
Room was extremely small, bed leaned at an angle so that you rolled to one side of bed.
Overall: I would rather camp than stay at this hotel again and I do not like camping (108816341)
1.9 / 5
James [Carrigaline Co Cork, IE]
on 04/09/2009
(Solo business traveller)
Internet connection is vital for business guests. The connection was a joke amongst the staff. It is there but doesn't work!!
Bar staff should not smoke at the fire exit, it blows straight back in.
Room decor and furnishings are dated and need uplifting. The shower is lucky dip, one minute weak and hot, next minute good pressure and cold.
(108702392)
3.1 / 5
Anonymous
on 25/08/2009
(Family with older children)
central to everything in oban
double room was alot smaller than expected - not good for with a baby.we were put on 5th floor and with only one lift that was constantly busy with luggage bein brought up and down from coach parties we had to use stairs alot. car park was tiny about 10 spaces max and was awkward to get in and out.
(107461862)
3.0 / 5
Anonymous
on 07/08/2009
(Solo leisure traveller)
Hotel was well situated for coach and ferry. The room was comfortable and en-suite good. The breakfast was of a high standard.
Staff could have cared a bit better, there was a large group staying in the hotel but the staff on the whole appeared indifferent. The corridors were tired looking and required a coat of paint and the carpet either cleaned or renewed.
Overall: The hotel served the purpose, namely a place to sleep which was clean and comfortable. (108773720)
4.1 / 5
kathleen [glasgow, GB]
on 15/07/2009
(Mature couple)
Location of Hotel
Restaruant
Could not find the parking facility if any
Overall: The hotel and weather and acties both leisure and social were enjoyable (108877341)
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