| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
The staff, particularly in reception/dining areas were all very attentive and polite. We had breakfast, lunch & dinner in the hotel - all the meals were excellent.
Our only trivial complaint was that the check-in time on our booking form was
2p.m. but when we arrived the receptionist said check-in time is 2.30p.m. Other than that, we had no complaints at all.
Overall: Very enjoyable. (108840157)
friendly staff and clean accomadation
no access to sky tv either in rooms or in any lounge had to go outside the hotel in very poor weather to watch football would have to be addressed before i would reccomend this hotel to anyone
Overall: fair (107768302)
(107396697)
Excellent position on seafront, near harbour and shops. Great views from room
(107487484)
reservation extra bed thru booking system
(107919546)
(107515654)
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