| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
4.7 / 5
ANGELA [DARWEN, GB]
on 22/11/2009
(Mature couple)
(108107199)
4.6 / 5
Lindsey [Appleton Thorn,Warrington, GB]
on 30/09/2009
(Mature couple)
Very comfortable.Lovely,helpful staff.
waited too long to be seated at our pre-booked table(15 min)then 40 minutes between finishing starter and getting Main.
Overall: Loved it.Will come again (108945702)
4.6 / 5
WILLIAM [Basildon, GB]
on 10/08/2009
(Mature couple)
The staff consistently throughout the Hotel were efficient, friendly, courteous and most helpfull, and this together with the idylic location and grounds waa what made the stay most pleasurable.
The only negative was the shower in the ensuite was a bit tempremental but the bath made up for this deficiency.
Overall: We only booked for one night on line, but due to a change in circumstances stayed for four nights, and it made a great start to our holiday. (108625338)
4.1 / 5
John [Leicester, GB]
on 10/08/2009
(Mature couple)
(108673925)
2.1 / 5
Anonymous
on 08/08/2009
(Mature couple)
The hotel is stuated in a beautiful location and has a good ambience.
The service in the dining room was poor. Several tour groups (in coaches) were at the hotel and the staff seemed eager to attend to their needs wothout delay. However as independant travellers, we who had booked our table for 18.45 hrs, waited until after 20.00 hrs before we were served our main course.
Also the shower in our room had a habit of drying up completely then coming back on to deliver scalding hot water.
Overall: Disappointing. (107440669)
3.0 / 5
Anonymous
on 04/08/2009
(Mature couple)
(108396268)
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