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3 star

HEM Hotel Amsterdam, Amsterdam

Voorburgstraat 250, Amsterdam, 1059 VD
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 3.3 / 5 3.3 / 5
Overall value for money 3.4 / 5 3.4 / 5
Performance of staff 3.6 / 5 3.6 / 5
Your room 3.5 / 5 3.5 / 5
Overall experience 3.6 / 5 3.6 / 5
Order and cleanliness of the hotel 3.6 / 5 3.6 / 5
Guest Rating 3.5 / 5 3.5 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

2.9 / 5 2.9 / 5 Anonymous on 25/08/2009 (Group of work colleagues)

The hotel had clearly been renovated recently and the rooms were excellent. Spacious, clean and attractive. Amsterdam is really expensive for accommodation if you want to be in the centre so this a good value alternative - only 10 minutes from Leidseplein for your night our by tram 2 or nightbus 358. Both really easy to use - get a 24, 48 or 72hr ticket to get the best value depending on how long you stay. We'd have had to pay twice as much for a lower standard to be in the very centre so glad we saved so much money by being a short ride away and getting the extra comfort.

We booked as a group and provided a full room list before everyone arrived at different days/times. The hotel ignored this and only booked this under the lead name and therefore had no idea who should be in what room when everyone arrived. Made me the booker look unprofessional. One group were even made to feel they didn't have rooms booked at the hotel. It all got sorted in the end but was an unnecessary hassle.

Overall: Very good and great for a long weekend.  (107984875)

2.9 / 5 2.9 / 5 Veronika [Bratislava, SK] on 19/08/2009 (Young couple)

the washbasin was stuck and it took 2 day to repair it, even we said it at the reception twice. The towels didn´t smelll good and I didn´t like the shower, as you could not grab it and have a good shower. It was fixed to the wall.

 (107864531)

4.0 / 5 4.0 / 5 Benjamin [Burton on Trent, GB] on 28/07/2009 (Group of work colleagues)

Price, bar, breakfast, breakfast times.

Bar prices, distance from city centre

Overall: Decent hotel, everything ok.  (107893003)

3.1 / 5 3.1 / 5 Anonymous on 14/04/2009 (Group of work colleagues)

 (107921333)

4.0 / 5 4.0 / 5 Anonymous on 24/11/2008 (Solo business traveller)

 (107886543)

4.1 / 5 4.1 / 5 Anonymous on 15/11/2008 (Mature couple)

Pleasant & helpful staff. Very quiet neighborhood.

The shower left a lot to be desired

Overall: Pleasant & happy experience  (107235346)

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