| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
5.0 / 5
Chris [Prudhoe, GB]
on 20/10/2009
(Mature couple)
Size and comfort of the room excellent, including facilities on offer. Everything worked.
Staff attitiude and customer relationship excellent.
Good breakfast.
Unattractive building, 1960'style, but this does not impact on the stay.
Noise from other guests in(very long) corridor, and slamming of doors at 4.00 am did impact on the stay but not much can be done about this.
Overall: Overnight stay was relaxed, comfortable and enjoyable, and good value for money (108576287)
4.1 / 5
Anonymous
on 31/08/2009
(Mature couple)
clean , very good staff, good deal
if charged full rate it would be very expensive
Rate as similar to travel lodge except with pool and fitness centre
Overall: fine for overnight stay if you get a reduced rate. (108349316)
3.6 / 5
claire [hounslow, GB]
on 23/08/2009
(Mature couple)
Friendly and efficient staff
clean facilities
Comfortable bar and reception area
Pool not working
not all breakfast items available at the same time, no fruit and some cooked items. Overall the food was not good value for money.
(108165600)
4.3 / 5
David [Burton-upon-Trent, GB]
on 19/07/2009
(Mature couple)
Spacious comfortable room - with choice of pillows!!
'plastic' sliced bread only at breakfast;
no egg chef at breakfast - eggs batch-cooked and kept hot on buffet (this never works - eggs MUST be cooked to order)
Overall: good value (108934185)
3.9 / 5
Anonymous
on 02/07/2009
(Mature couple)
parking and food choice
uncomfortable beds
(107663770)
4.0 / 5
Stig [Sandnes, NO]
on 07/06/2009
(Mature couple)
Frendly staff.
Lack of continental breakfast.
(107857573)
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