| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.4 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.8 / 5 |
3.0 / 5
Anonymous
on 10/08/2009
(Mature couple)
bathroom extract fan inoperative
limited tv channels
Overall: not good to stay for more than a day (107571075)
3.9 / 5
Anonymous
on 08/08/2009
(Solo leisure traveller)
(108166052)
3.9 / 5
Anonymous
on 02/06/2009
(Solo leisure traveller)
The staff were all very polite, very pleasant and very efficient.
(107338811)
3.4 / 5
Sian [Pease Pottage, GB]
on 06/04/2009
(Young couple)
Very helpful staff, especially the man on reception who went beyond the call of duty to help us. Sky Sports available in rooms. Freshly cooked breakfast.
Fixtures and fittings all a little tired and whole hotel would benefit from up-dating, the rooms and communal areas alike. The TV in the room was on a lower table than the desk next to it which made it slightly obscured. No obvious outside seating areas.
Overall: We would opt for this hotel over others in the town as on the whole it was clean and offered a good breakfast. Whilst it is a tad old-fashioned, the staff were all friendly and helpful. (107883788)
3.9 / 5
Brenda [Sevenoaks, GB]
on 22/03/2009
(Solo business traveller)
Staff were willing and friendly. The hotel was pleasant and clean and breakfast was extremely good.
Hair dryer broke but was replaced. The television kept cuuting out and would not work on the controller. Wall heater was inadequate on very cold evening and frosty nights. No hot water in the evenings.
Overall: Overall, I was happy. I felt that electrical equipment was "tired"and the cold water in the evenings was a drawback but room service was very efficient, bed was comfottable if cold during one night. Parking was good and price reasonable (107984006)
4.0 / 5
Anonymous
on 07/10/2008
(Family with older children)
Really nice room, clean and nicely decorated. Good choice for breakfast.
The "xpelair" in the bathroom did not work therefore it got rather steamy.
Overall: Very good. (107290399)
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