3.4 / 5
Anonymous
on 06/11/2009
(Solo business traveller)
(108548903)
3.9 / 5
Anonymous
on 02/11/2009
(Group of adult friends)
Room fine, comfortable and quiet, good views of city and next to river.
Position could be better. Not in most attractive area and needed taxi to centre. Foyer a bit small and unimpressive.
Overall: Quiet good overall with parking next door £4.
(108738511)
2.1 / 5
Anonymous
on 31/10/2009
(Group of adult friends)
food good excellent choice
staff were poorly dressed, room very late to be clean--4.00pm,
Overall: not good value for money.
(108379222)
4.7 / 5
Emily [Manchester, GB]
on 22/09/2009
(Group of work colleagues)
The staff were so accommodating, our booking arrangements were a bit complicated but the reception staff were very patient and happy to help. The facilities were clean and tidy, and anything we needed (extra milk or beverages) were provided wwith a smile, which has not been my experience in other chains of hotel! The bar staff were equally helpful and friendly, lending us any equipment (such as a bottle opener) that we needed. The service was excellent and I would definately stay again when in Sheffield, and on this experience I would not only recommend it to friends but will try others in the chain in other locations. This was a very high standard for a budget price.
When we got to our room, we found that the kettle had something which seemed to be a food substance stuck in it! We took it down to reception and a new one was brought up immediately though, but it does indicate that the not all of the amenities provided in each room are checked when the rooms are turned down between stays. Also, there is no option for a late check out, even at an extra cost, which would have been very useful as we were only staying one night.
Overall: We had a fantastic time, would definately stay again and recommend it to others. The staff were genuinely friendly and happy to help, and it was a very pleasant experience we will hopefully repeat soon!
(108109907)
4.3 / 5
Anonymous
on 24/08/2009
(Group of work colleagues)
The Gentleman that was working on Thursday 20th Aug on the night shift was extreamely helpful, he is a credit to your staff.
Overall: Very enjoyable stay
(107650848)
3.3 / 5
Anonymous
on 12/08/2009
(Mature couple)
Lots of minor points:We arrived at 8pm on Sunday but the call box to reception for entry to locked car park is confusingly labelled Hotel Bristol still. Hot coffee not out at breakfast. Why use slotted spoon for grapefruit so cannot have juice? Plug in bathroom needed attention-I fixed. Can't buy Daily Telegraph with suscriber vouchers. etc
Overall: Ok but not as good as it could have been.
(108690899)
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