| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
4.0 / 5
Graham [Belper, United Kingdom;GB]
on 31/12/2004
(Family with young children)
Central to our needs whilst visiting Plymouth.
The hotel had limited car parking, but I was fotunate to get a parking space, just.
Overall: The price obtained by using the internet was very good, but an early indication that it was room only, with breakfast not included would have been helpful. Details of the limited car parking may have swayed my decision regarding whether to stay at this hotel. (1723407)
3.9 / 5
Ian M. [Lymington, United Kingdom]
on 20/10/2004
(Mature couple)
(1090839)
4.0 / 5
Patrick [Bedford, United Kingdom]
on 16/09/2004
(Mature couple)
(1374491)
3.6 / 5
Anonymous
on 27/08/2004
(Solo business traveller)
(1437935)
3.0 / 5
Anonymous
on 10/08/2004
(Young couple)
polite, professional staff.clean.
not enough parking spaces.
(1230161)
4.0 / 5
Carolyn [Hemel Hempstead, United Kingdom]
on 10/08/2004
(Solo leisure traveller)
Parking facilities were a bit haphazard when arriving late at night was not aware of the overflow bit in Sainsbury's.
Air conditioning in rooms would be lovely. The fan is not really adequate in hot weather as the windows had to be left open also fairly noisy.
Overall: I would like to have known about no air conditioning in rooms. (1358110)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.