| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 3.4 / 5 |
| Overall experience |  3.8 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.8 / 5 |
4.1 / 5
Anonymous
on 14/09/2009
(Group of work colleagues)
Excellent reception staff
Good breakfast
Good position next to Dam Square
Lack of air conditioning in bedrooms makes sleeping in hot weather quite difficult particularly when occupying rooms at the top of the hotel.
Overall: Enjoyed stay other than the lack of air conditioning (107495272)
3.9 / 5
Anonymous
on 20/07/2009
(Mature couple)
A good central location
Too many stairs and lack of air-conditioning
Overall: A good stop-over, but not a hotel I would recommend for a longer stay. (107848343)
5.0 / 5
Miriam [Ovens Co Cork, IE]
on 27/05/2009
(Group of work colleagues)
Everything was good. The location was excellent. The staff were outstanding in helpfulness about amsterdam and with hospitality.We were able to drop the bags off early in the morning and told to come back at 2.00 o clock to check in. When we arrived back at two our rooms were ready. The breakfast was great and the staff in the Restaurant were brillant. If you asked for anything they went straight away and got it. Definatly recommend this hotel for everyone.
There were no bad points.
Overall: Fantastic. (107614967)
4.7 / 5
Anonymous
on 22/10/2008
(Group of work colleagues)
(107714433)
3.9 / 5
W.T. [Wrexham, GB]
on 10/02/2008
(Mature couple)
Good central location near to all amenities. It was chosen because we had stayed some nights there on a previous visit to Amsterdam. Despite its central location the rooms were quiet. The staff readily reacted to my request that a light in the room was broken and it was immediately replaced.
Nothing
Overall: See box entitled What did you like about your accomodation (97087859)
3.3 / 5
Anonymous
on 28/07/2007
(Young couple)
Grand Entrance hall, welcoming Staff
quality of rooms varies
(97505662)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.