| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
Excellent location and facilities, staff very warm and helpfull
Overall: Excellent we would definately recommend this hotel (107329183)
Good staff
Laid back atmosphere
Position in New Town
Decor out of keeping with Adam house
Wi-Fi hopeless above the first floor
My room was cramped and stuffy.
Overall: Lovely to be in Edinburgh and the hotel was fine, and CN House Hotel is a fine building let down by overly dark and gold decor, some cramped rooms on the top floor and fussy detailing. Whereas, really important details, such as the Georgian window's sash runners in my room badly needed attention. 2 dozen cushions are no substitute for getting ventilation and size right. Some equipment, such as Jacuzzi and a plasma screen TV covering an entire wall, is OTT and somewhat passe. (107556454)
excellent location, beautiful building in quiet location, but very close to the centre of Edinburgh. Very helpful staff, very good breakfast.
Hairdryer in room did not work
(107285571)
Delightful decoration. Very comfortable room and bed. Excellent bathroom facilities. Very friedly service in the bar and at breakfast. Efficient checkout.
Overall: Very much enjoyed. Would stay again if visiting Edinburgh. (97765078)
Service, friendliness, location, Molten Brown products, decor and the wall mounted plasma TV
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Overall: Probably would have been out of our budget if more than £110 for the night inc breakfast so the 25% off deal we got online was wonderful to us. (97899416)
Great apartment on Royal Mile. Excellent position to explore the Old Town. Heating good.Fixtures and fittings generally good.
The cleaning was poor, sitting room not hoovered crumbs on floor, microwave dirty, fridge dirty, no dishwasher tablets or hand/tea/oven gloves towels, pots and pans appalling. No teapot. All kitchen draws filthy.
Overall: These apartments are great but they need to be maintained to the same standard as the hotel room. I have not stayed in one of your hotel rooms but I suspect the cleanliness will be good. This is the standard for the apartments. The cleaners arrived late and appeared rushed. Maybe more cleaners required on the apartments. (97674838)
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