| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
4.9 / 5
Anonymous
on 11/08/2009
(Solo leisure traveller)
friendly staff-makes all the difference.
Overall: cool (108221831)
3.0 / 5
Anonymous
on 13/02/2009
(Solo business traveller)
(107982773)
3.7 / 5
Juliet [Cheltenham, GB]
on 18/09/2008
(Solo business traveller)
Staff were very warm and friendly. Entrance to the hotel is very inviting and feels upmarket. Good breakfast. Room 17 was wonderfully quiet. Nice and warm. Great duvets and nice pillows. Windows opened easily. Nice bathroom products. I liked the fact that the price quoted included breakfast and VAT.
Sheet is straight on mattress with no undersheet - which made it feel a bit like a hostel. I thought the bed was going to seem hard but infact I slept wonderfully although I did fold the duvet in half and sleep in the middle which got around the issue of no undersheet and the potential hardness of the bed. Carpets in my room were rather grubby.
Overall: Staff were very friendly and I thought it was very good PR to upgrade me as there happened to be a spare double room and I checked in around supper time, so it was very unlikely that anyone else would have taken the room. I really enjoyed my stay plus it is very well positioned for transport. (107214382)
3.6 / 5
Anonymous
on 26/07/2008
(Group of adult friends)
(97801504)
4.1 / 5
Teresa [Swansea, GB]
on 23/07/2008
(Mature couple)
Lovely old house
Neatly kept
Pleasant staff
Simple but nicely laid out breakfast
Long climb to top floor- but good for the cardiovascular system!
Great location for our purposes.
Hotel lounge not very inspiring, but ok
Overall: Very nice. (108064001)
3.9 / 5
Anonymous
on 01/03/2008
(Mature couple)
central; quiet, good clean facilities, not too big.
Overall: Although I was not intending to eat there, my associated wanted room service but the kitchen was closed. It didn't affect our stay really, but culd have been an issue in other circumstances.... (97475598)
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