| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.4 / 5 |
| Your room |  3.6 / 5 |
| Overall experience |  4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
ian [larne, GB]
on 22/04/2009
(Same sex couple)
comfortable hotel with excellent facilities while maintaining intimacy of a family business/b and b type personal attention
only minor complaint was that car parking appeared limited and although other
parking was available nearby did not have the security of parking on site.was not a problem on this occasion as one space left in hotel car park when we arrived and were leaving next morning
Overall: most enjoyable given experience of only staying one night (107957078)
4.0 / 5
Anonymous
on 05/12/2008
(Same sex couple)
Overall: I enjoyed my stay at the Horizon Hotel. My thanks to the staff. (107695193)
3.9 / 5
David [Sheffield, GB]
on 18/10/2008
(Mature couple)
Great location,friendly staff and very good evening meal
Heating and hot water in the single room we booked didn't work. Staff tried to fix it but couldn't, but offered a move and/or hot water bottles.
Overall: Apart from the above, hotel was very good and we would recommend to anyone wanting to stay in Ayr. (107606638)
4.6 / 5
Iain [Denny, GB]
on 10/09/2008
(Young couple)
Only fault we could find - and what a small fault it was - was the breakfast - could have possibly been a wider variety of food, yoghurts, rolls etc. Full cooked breakfast was a bit on the sparse side but over all very tasty.
Overall: Can't really fault this hotel at all. Very nice staff and rooms were lovely and clean. (107191151)
4.0 / 5
Anonymous
on 12/08/2008
(Mature couple)
nice family run hotel.
nothing really to complain about
Overall: had a pleasant stay (97372250)
4.4 / 5
Helen [Peebles, GB]
on 10/06/2008
(Young couple)
Friendly staff, and cleanliness.Location to beech and shops.
Overall: Very good for location and hospitality, staff were friendly and helpful food was very good and substantual. (97596985)
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