| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.4 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
4.0 / 5
Anonymous
on 15/04/2009
(Group of work colleagues)
(107830764)
4.0 / 5
Anonymous
on 17/02/2009
(Mature couple)
Character property; Good breakfast; welcoming and very good service from reception and restaurant staff.
Overall: Excellent location for attending BIC events. (107110108)
4.9 / 5
GILLIAN [SOUTHEND-ON-SEA, GB]
on 31/07/2008
(Solo leisure traveller)
(97564360)
4.3 / 5
Corinne [Crawley, GB]
on 01/07/2008
(Mature couple)
Very Clean, Excellent Staff, Good breakfast
Very noisy at night from bar area, had to sleep with windows shut which kept room very hot (no air conditioning)
Overall: Would only stay again if given a much quieter room (97423593)
3.4 / 5
Anonymous
on 04/06/2008
(Solo leisure traveller)
Staff very friendly and food very good.
Noise from Bar below very loud till midnight. Problem with bathroom. Water going down sink caused stinky water to flow up shower drain pipe.
Overall: Would have given a fair rating but problem with bathroom means I'd give an adequate rating. (97510415)
1.4 / 5
Anonymous
on 03/06/2008
(Young couple)
Breakfast was good, the staff were very attentive.
Manager not very helpful as i hadn't booked via the hotel.
Having a room above the bars that were open until 1am where they have outside smoking areas. No air con, so windows were open, very noisy!
Bathroom extremely poor, we had sick in the plughole, you had to lean over the bath taps to get wet from the shower which had lots of black mould in.
Overall: Disappointed (97870083)
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