| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 3.9 / 5 |
(1656323)
(108402141)
We found everything about the Hotel excellent, the location was perfect.Travelling was easy,Queensway tube, was 2 minutes,Bus stops closer. Hyde Park across the road.
Overall: The room was superb, so was the breakfast,the lifts were very quick.The staff were all helpful, and courteous. (108456840)
Conveniently located, well laid out, courteous staff, super fast and efficient lift, comfortable room with excellent facilities.
Sound insulation. Could hear the neighbours in the next room when they returned at 4.30 a.m. (not that they were badly behaved or overly loud)
Overall: Excellent value for money in a modern, stylish and conveniently appointed hotel. (107712032)
In general staff were excellent - courteous and friendly. Room very well equipped - kettle, iron, ironing board etc. Very good breakfast.
not a bad point really - room a little shabby
I felt that bar drinks were very expensive
Overall: enjoyed our stay - great location (107530513)
excellant hotel and central also on as good bus route
Overall: enjoyed our stay very much and would recommed friends and family (107374868)
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