| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room |  3.2 / 5 |
| Overall experience |  3.7 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.7 / 5 |
3.6 / 5
Anonymous
on 22/09/2004
(Solo leisure traveller)
(1335418)
4.0 / 5
Anonymous
on 26/11/2009
(Group of adult friends)
(108187118)
3.9 / 5
george david [swindon, GB]
on 24/11/2009
(Mature couple)
(108960117)
4.0 / 5
Stephen [Olney, GB]
on 16/11/2009
(Group of adult friends)
(108991097)
3.0 / 5
Anonymous
on 14/11/2009
(Mature couple)
well presented public rooms, good staff, good location,looks good,good food,
bedroom badly in need of refurbishment
Overall: spoilt by the condition of the bedroom,and claustraphobic bathroom. (108234507)
1.4 / 5
Anonymous
on 11/11/2009
(Group of work colleagues)
Nice Position
The Bathroom was atrocious.The room VERY small and cramped and redecoration should be considered. Peelimg wall paper . The fittings etc damaged tired and archaic.Some arrangements should be made for FREE parking. Moving the car at 08.00 or 09.00 does not improve a holiday.A coach parked over 6/7 car parkingspaces keeping cars out. This also awoke us at 0730 starting and running the engine. Surely bournemouth has a coachpark. I consider this to be a problem for the Town Council as well as the various hotels. Linen and dirty washing trolleys should NOT be stored on the floor in a narrow a corridor all day This is a danger to people passing and a fire escape hazard . Also not at all atractive. On our last morning the cleaners arrived at BOTH rooms at 0830. One fellow guest likened it to FAULTY TOWERS. The smoking in the front porch and piles of cigarette ends littered round were far from attractive.
Overall: POOR (108778132)
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