| Check-in process | 3.3 / 5 |
|---|---|
| Working order of facilities / equipment | 3.0 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 3.3 / 5 |
| Your room | 2.7 / 5 |
| Overall experience | 2.9 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.1 / 5 |
having to pay for parking then not having a parking place to come back to
Overall: would not stay here again (1743074)
The room was cleaned daily and was kept neat.
Breakfast is not good and no proper attention to guests.The hall is too samll for the number of people coming in there and the breakfast time it too very less for the crowd in the hotel.
(1683560)
Great location, right in the town centre
A few hidden charges that we were not expecting
Overall: Overall not a bad stay, was on a hen weekend so we only needed somewhere to sleep and to get ready. The rooms are basic and there are no frills, but this is reflected in the cheap accomodation prices. They make their money in different ways, a £7.50 charge for using your debit card! £1 for a cup of tea etc.. Some of the staff were pretty miserable too! (1593218)
(1382068)
great location and friendly staff
having to pay a fee to park at the hotel
(108789317)
Location was very good.
Breakfast was good.
We enjoyed the two days that we were there.
Overall: GOOD (108579873)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.