| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.1 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.5 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.4 / 5 |
Everything from the staff to room to the breakfast.
Only one pillow each,lol.
Overall: excellent really enjoyed it will be going again next year. (107361590)
A really friendly welcome, helpful throughout. Good breakfast and absolutely no complaints about any aspect of the stay
Overall: Would defintely use again and would recommend to others. (107511098)
The staff were very helpful, friendly and made me feel welcome. I would happily use the hotel again if I was in the area.
Only bad point was the freeview lost its sound on the first evening, but fine after.
Overall: An excellent place to stay. (107110820)
Excellent staff - very friendly and helpful, nothing was too much trouble. Breakfast was great too.
Was lead to believe there was a bar-lounge facility for guests to mingle in during the evenings. I was travelling with my mother who is in her 60s and there wasn't much to do nearby for food/drink of an evening unless you wanted to travel into the centre of Bournemouth which was a little 'young' for my Mum. Bathroom was small but functional. Only terrestrial TV channels were available.
Overall: Hotel was great although more of a Guest House than a Hotel and as such thought the price was fractionally on the high side for what was on offer. Breakfast brill; Owners/staff ultra-friendly and helpful (nothing was too much trouble); Bathroom was small (not really for the larger person) but functional and bedroom/communal areas were kept very clean at all times. Good selection of tourist information booklets in the reception area and owner/staff have excellent local knowledge should you have further queries. Bournemouth has a number of rather steep hills and this hotel is one of the more accessible amongst them although it should be noted that there was not much to do near the hotel in the evenings if you didn't want to make another trip back down the hill into town. However, as we were leaving we did notice 'coming soon' signs for a carvery bar and Italian restaurant opposite so hopefully this situation will improve then. (97452133)
Excellent large double room
Inadequate tea facilities in the room
Overall: Enjoyable (97799872)
Friendly feel, close to local amenities, free parking, good food and reasonable pricing.
Overall: The hotel had a lovely homely feel to it that we felt as soon as we walked in. The staff were really friendly and very helpful. The room was a good size and very well kept and with the free parking, good food and it being close to everything you need for a good break away i would really recommend this hotel to anyone. (97702328)
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