| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment |  4.1 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel |  4.5 / 5 |
| Guest Rating | 4.2 / 5 |
4.4 / 5
Carole [London, GB]
on 22/09/2009
(Solo leisure traveller)
location and views
room was very small (2.08) and tv needed channels retuning
Overall: This is a lovely hotel in a central scenic position. The staff are very helpful. Breakfast is very expensive so worth visiting any one of a number of nearby cafes instead. The Wellhouse Tavern next door is owned by the hotel and does an excellent 2 course Sunday lunch for £7.95 (108686741)
4.1 / 5
Anonymous
on 02/06/2009
(Group of adult friends)
Stuff was good servece and kind.
(107986116)
3.3 / 5
Anonymous
on 19/04/2009
(Solo leisure traveller)
Character. Dining facility,bar/relaxation. Comfortable bed. Pleasant location
Was on the top floor, lift rarely worked so had to cart bags etc up and down several flights of stairs
(107320595)
4.7 / 5
Anonymous
on 24/01/2009
(Same sex couple)
(107771990)
4.3 / 5
RICHARD [CREWKERNE, GB]
on 03/01/2009
(Young couple)
Nice clean room!Great view of cathedral
Bathroom quite small.Wash basin impractical!
(107834413)
4.4 / 5
Catherine [Arlington, Virginia, US]
on 24/12/2008
(Solo leisure traveller)
The location is excellent, the staff kind and helpful, the appearance is charming.
The door lock is not up to AAA standards(the American Automobile Association of the U.S.) This made me very uncomfortable. Also there was no grab bar in the shower, a serious safety glitch. The glass shelves on each side of the bed were another no-no, with no indication if the glass were tempered, so that it would not shatter if bumped the wrong way by a sleeper. The sink was the smallest I have ever encountered in a hotel, with the faucet blocking access for brushing teeth, gargling, and spitting without doing so on one's feet. The half shower door does not keep water off the floor. The shower head was too high for me to try to reposition it, so the floor was wet which I disapprove of at home and find a safety hazard at any time. Also, hot and cold indications were not apparent, so that it was difficult to run the shower.
Overall: It was wonderful being so close to the cathedral. (107309573)
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