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Home > United Kingdom > England > Tyne and Wear > Newcastle upon Tyne > Newgate Hotel Newcastle

Newgate Hotel Newcastle, Newcastle Upon Tyne

Newgate Street, Newcastle Upon Tyne, NE1 5SX
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Summary of Guest Ratings

  • Check-in process 3.7 / 5 3.7 / 5
  • Working order of facilities / equipment 3.1 / 5 3.1 / 5
  • Overall value for money 3.0 / 5 3.0 / 5
  • Performance of staff 3.6 / 5 3.6 / 5
  • Your room 2.9 / 5 2.9 / 5
  • Overall experience 3.1 / 5 3.1 / 5
  • Order and cleanliness of the hotel 3.0 / 5 3.0 / 5
  • Guest Rating 3.2 / 5 3.2 / 5

Guest Reviews

3.4 / 5 3.4 / 5 Anonymous on 01/11/2009 (Young couple)

good value, due to car park being included and offer of breakfast for 2 for £10. Bedroom clean and tidy.

Bathroom was rather out dated. Toilet wouldn't flush and it was dirty looking. Also windows weren't double glazed and it was rather nosiy at night.

Overall: I wouls stay here again as I have stayed here before and had rooms which were better. Not many hotels provide car park in price and also hotle is in a great location.  (108752765)

3.6 / 5 3.6 / 5 Anonymous on 01/11/2009 (Same sex couple)

breakfast not very exciting,no eggs left at 09:00

Overall: ok for a short stay,we only needed one night,good central location  (108794842)

4.0 / 5 4.0 / 5 Anonymous on 30/10/2009 (Group of adult friends)

A good location in the town centre of Newcastle near the shops, restaurants and station etc. Staff were helpful. The breakfasts were good.

Lifts were out of order. Some of the hotel looked rather run down but areas we used were fine.

Overall: We enjoyed our 3 night stay and it represented good value for money.  (108802671)

1.7 / 5 1.7 / 5 Anonymous on 28/10/2009 (Family with young children)

Staff were friendly

Decor and furnishing were shabby, windows were filthy, carpets thread bare.

Overall: Over priced for such poor quality  (108125556)

1.9 / 5 1.9 / 5 Patricia [London, GB] on 23/10/2009 (Solo leisure traveller)

Bedroom clean and comfortable.

Reaching Reception from Newgate Street involved two flights of stairs and a walk down a corridor. No lifts were working but in any case only go upwards from Reception. Couldn't have breakfast as the restaurant in on the sixth floor. Toilet squeezed in between basin and tiled wall - just a couple of inches either side. Toilet bowl disgusting - black water lines.

Overall: Not a suitable hotel for anyone with limited mobility. Web details should state no street level access to lifts.  (108279998)

3.9 / 5 3.9 / 5 lynda [bishop auckland, GB] on 13/10/2009 (Mature couple)

Value for money Friendly helpful staff Carpark available at no extra charge

In need of a bit of refurbishment in the main areas of the hotel Would have been more cosy if one of the bars had been open

Overall: Good value for money and excellent car parking facilities  (108429451)

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