| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
4.4 / 5
Jason [middlesbrough, United Kingdom]
on 17/09/2004
(Group of work colleagues)
ample parking
All aspects excellent
(1454414)
4.3 / 5
LINDA [Pontefract, GB]
on 17/11/2009
(Mature couple)
(108805195)
4.6 / 5
karen [hornsea, GB]
on 03/11/2009
(Mature couple)
very friendly staff, comfortable room
staff had no booking for me when i arrived, luckily i printed off a copy of my booking before leaving home, it took a while to sort out so i was given a key & told it would be sorted out later & i handed over the booking conformation i had printed.
on booking out though i was asked for more money than i was quoted on the booking & i could not show them the printed off sheet has i had already handed it over the day before, so again i was left quite a while till this was found & amended.
Overall: we had a lovely stay, but booking in ? out was rather embarrassing trying to get things sorted while other visitors were there. (108287201)
3.9 / 5
Anonymous
on 29/10/2009
(Solo business traveller)
(108189161)
4.0 / 5
Anthony [DEREHAM, GB]
on 20/10/2009
(Group of adult friends)
Fine victorian decor close to town centre facilites
Drafty windows easily solved, evidence of damp on walls either from internal humidity (most likely) or through wall problem, both are fixable.
Overall: overall good, some points let down the room (108457605)
3.1 / 5
James [Settle, GB]
on 05/10/2009
(Solo business traveller)
Location, ease of parking and free wireless internet connection an excellent benefit
Small room and television reception terrible.
(108452495)
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