| Check-in process | 3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.2 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.1 / 5 |
| Order and cleanliness of the hotel | 3.4 / 5 |
| Guest Rating | 3.3 / 5 |
Very friendly staff
It was very noisy being so near to town BUT I sleep like a log so don't really care.
(108101484)
Overall: Only 3 Freeview TV channels worked. Food was terrible. (108593676)
Friendly helpful staff. Only breakfast was nice.
Food expensive and not very nice. Loud people leaving nightclub nearby. Mattress and pillows thin giving us a bad back and a restless first night. One dirty towel in the bathroom. Tiny claustrophobic lift. Creaky beds.
Overall: This hotel is situated near to a few clubs which played their music very loud. We could sleep through this, but when you woke up at 2am to perhaps use the bathroom, this was loud with people shouting on the street. Not ideal if you like peace and quiet at night. The mattress was impossibly thin, you could feel the springs. If you're looking for a room with support while you sleep then a twin room isn't for you. The pillows also offered no support either so after the first night I woke up with a back ache. The staff were friendly and helpful and supplied extra pillows which improved my support somewhat. The bathroom wasn't as clean as I expected and I found a dirty towel upon arrival. I had a short stay there but my back couldn't have taken longer! (107949199)
food and restaurant cleaniliness. provision of iron in each
unclean linen, carpets dusty, tiny lifts,
Overall: poor (107462649)
Friendly staff, used to dealing with large groups
Bar wasn't always open
Overall: Good place to stay in the centre of Doncaster, close to shops, bars and eateries (107418003)
very friendly and helpful staff. nice restaurant & bar.
needed to change rooms three times, due to various problems in each room.
They were dealt with quickly by the staff, but it still was a hassle and kept us away from our friends for an hour or so.
(107982990)
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