| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  2.6 / 5 |
| Overall value for money |  2.9 / 5 |
| Performance of staff | 3.4 / 5 |
| Your room | 2.5 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 2.8 / 5 |
| Guest Rating | 2.9 / 5 |
1.3 / 5
Anonymous
on 14/11/2009
(Young couple)
(108535488)
1.9 / 5
Anonymous
on 13/11/2009
(Same sex couple)
(108667216)
4.3 / 5
Collette [Cheilly les Maranges, FR]
on 09/11/2009
(Solo business traveller)
I think this hotel is good value for money in the very centre of Manchester - within walking distance of the railway station & car parks.
It would be nice to have a shower room - even if shared - & more toilet paper
Overall: OK - pretty good for city centre & fairly quiet - but then I always take ear plugs. (108368738)
1.0 / 5
Paul [London, GB]
on 08/11/2009
(Solo business traveller)
There were none !!
The Hotel was a discrace! I booked in for 3 nights which I had to pay for in advance and checked out after only one night. I am at the loss of the other two nights accommodation which I had paid for and would like to have this returned. There was nobody in authority on the morning I checked out to deal with over the matter and I left my phone number for the manager to call but have still heard nothing !!
Paint falling off the ceiling. Room untidy. Room noisy. Generally not very clean. Expensive based on poor standard. Bathroom shower not clean and water far too hot and not able to reduce temperature
(108739564)
1.4 / 5
Robert [Ramsgate, GB]
on 14/10/2009
(Solo business traveller)
Rooms very very unclean, Bed Broken, Rat Poison in room. TV reception poor. No Curtains (apparently stolen) expected to put up with it. Wall paper ripped and splinters of wood exposed. what on earth were those stains in the carpet?
Overall: Staff polite but very unhelpful, maybe not their fault. Reporting faults were excepted so matter of fact as though they new nothing would be done. This was the worst experience I have ever had in a hotel. No excuses for the filth under the beds and along the pipework !! (107953926)
4.0 / 5
Jemma [Southampton, GB]
on 14/10/2009
(Same sex couple)
Great location, given key to outer door so no waiting around for a nightporter to open the door late at night, friendly polite receptionist.
Loud music from nearby bar, but you expect that in a city centre hotel, didn't stop me sleeping!
Overall: Good, like ronseal it did what it said on the tin. (108674965)
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