| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 4.4 / 5 |
| Overall value for money | 4.4 / 5 |
| Performance of staff | 4.9 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
The welcome was very warm and the Paynes are very kind and nice. We had a very pleasant stay, good food, a clean and nice room, we got very good hints for our day plannings and to sum up the Paynes do an outstanding performance in the guesthouse.
(107236907)
Service was excellent.
Overall: The service was very friendly and helpful and the fact that the lady remembered our names was a great personal touch. The detail in the bathroom and bedroom made the room very inviting, for example, the hand soap and shower gel. Breakfast was tasty and the tea and coffee were served in pots with offers of top-ups. Overall we had a very pleasant stay. (97536557)
Spacious and well presented room
Local traffic and inconsiderate guests who try to gain entry to your room at 3 o'clock in the morning, obviously worse the wear for drink.
Overall: Great hospitality to go along with a great hotel. Take the opportunity to walk to Bournemouth along the front, passing lovely new buildings in a regeneration programme that is obviously working. (97073123)
Overall: Clean, fiendly and well presented hotel. We had one of the larger rooms with a king size bed, seating area and wall mounted flat screen TV. Cooked breakfast was very enjoyable. (97619583)
The room was very clean and well presented
(97358484)
(97645974)
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