| Check-in process |  4.5 / 5 |
|---|---|
| Working order of facilities / equipment |  4.2 / 5 |
| Overall value for money |  4.1 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room | 4.1 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
3.4 / 5
Susan [Cheltenham, GB]
on 28/10/2009
(Mature couple)
Easy to find with directions given, great location, restaurant very good food, some background music in the restaurant would be better and the tables for two not so close together.
The sound proofing is terrible! We could hear the couple next door talking and our room the other side had an adjoining room/ door, so with the door you can hear everything through it. The room was looking out on a brick wall so quite dark which was not a problem as it was one night and the night the clocks went back!
Overall: The room we had was fine for one night, we had stayed the previous two nights in quite a plush hotel near Brighton with lovely views which cost less so price wise a bit expensive but perfectly fine. To have such a good restaurant in the hotel made a difference. (108130667)
4.7 / 5
Rachel [Chelmsford, GB]
on 29/09/2009
(Young couple)
We were told that the reception was 24 hour but no one was on reception when we came back after a night out. It took 20 minutes before someone came to open the doors to let us in. Luckily it wasnt raining... They were evry appologetic.
(108323658)
3.7 / 5
Anonymous
on 13/08/2009
(Mature couple)
very friendly staff and nice atmosphere, nice garden, good breakfast, large room
poor view from the room window
(108144489)
3.1 / 5
david [exmouth, GB]
on 06/07/2009
(Mature couple)
Staff were very friendly and helpful
The food is the restaurant was very poor
(107279477)
4.1 / 5
Tracey [Belvedere, GB]
on 06/07/2009
(Mature couple)
The staff were really welcoming and helpful.
No bad points
(108330431)
4.4 / 5
Anonymous
on 23/06/2009
(Solo leisure traveller)
(107609821)
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